Microsoft Dynamics CRM Online

Build your business

Capitalize on the rapidly growing demand for customer engagement solutions. Whether you’re building a cloud business, looking to move from an on-premises business, or interested in expanding your offerings, sell the best in personalized, proactive, and predictive engagements.

Help your clients deliver amazing customer experiences

Learn how to become a Dynamics CRM Online solutions expert and the benefits of the Cloud Customer Relationship Management competency.

Create new experiences with Dynamics CRM Online

Microsoft is reinventing productivity and business processes, highlighted by intelligent customer engagement with Dynamics CRM Online. Personalized, proactive and predictive engagements bring new experiences to sales, service, and marketing.

Learn more
Watch the video

Learn how New Signature, a Microsoft Partner, built their Dynamics CRM Online business to extend their Microsoft offering.

Hear Axon IT, a Microsoft partner, talk about expanding their Office 365 business with Dynamics CRM Online and boosting their profitability.

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Read about how other partners successfully delivered Dynamics CRM Online solutions.

Be prepared for updates

Review this source of information when planning to update your solution. Gain insight and learn about the current and next release of Dynamics CRM Online.

Own the end-to-end customer engagement

Whether you're just starting or looking to build out your cloud business, you can drive revenue with Dynamics CRM Online by becoming a Cloud Solution Provider.

Get Ready

Learn about Dynamics CRM Online, how to grow your business, and where to find the marketing campaign materials available to help you increase sales.

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Ensure your organization has the right knowledge by using the Dynamics CRM Online Learning Paths.

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Receive help to capture your share of the Dynamics CRM Online market with Cloud SureStep.

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Support your Dynamics CRM Online sales activities with the Maximize Sales Productivity campaign.

Dynamics CRM Online resources