Recent Discussions
Suggestions for improving the nonprofit grants and discount program
Over the last few years, a number of changes to the grants and discount program have taken a bit of the shine off the program (removal of Dynamics 365 Sales grants, Business Premium, Power BI Premium, retirement of Fundraising and Engagement). I wanted to offer some suggestions based on feedback from nonprofits and partners on small changes that could make an improvement to the program. Allow all nonprofit staff (including contracted staff) and volunteers to use grant offers (i.e. allowing nonprofits to assign granted Business Basic licences to volunteers) Increase the Microsoft 365 Copilot discount - many nonprofits still find the discounted cost prohibitively high Replace the 10 free 'Power Apps per app' with 10 free 'Power Apps Premium' - encouraging nonprofits to use the Power Platform more. Broaden your eligibility criteria to include Social Enterprises such as Community Interest Companies in the UK, Social Traders in Australia, etc Let's make the program a leader in the sector again, especially for the smaller, resource-constrained nonprofits that do so much good. Thanks MattNew Training Services Partner Onboarding Update
Hello new TSPs. We are currently updating the onboarding process to provide better communications around process and timing. While we work to update, please send me a private message if you have completed the onboarding form and you are currently waiting on a response. I anticipate this workaround to last for a few weeks and for us to have a new process in place in January. Once the update is complete and the normal process resumes, I will delete this thread. Thanks, DanTSI Partner Community Update | June 2025
Enhance the effectiveness of your nonprofit efforts with the Tech for Social Impact (TSI) June Community Update. In this edition, you will discover: FY26 road to success Intro to TSI FY26 ECIF for SMB TSI partner guide Pricing update reminder Grant retirement reminder Solution landing page update FY25 Thank You Download the TSI June Community UpdateOngoing Issue with Employment Verification in Microsoft Partner Program
Hello I am experiencing a persistent issue with the Employment Verification process in the Microsoft Partner and Reseller programs. When attempting to resolve the issue by clicking “Fix Now” after a rejected verification, I am continuously redirected back to the Identity Verification step. Even after completing the identity verification, I am sent back to Employment Verification, only to be rejected again. This creates a loop, and every time I click “Fix Now,” I am not given the option to upload any documents, but instead, I am redirected to the previous step, making it impossible to proceed. This issue has been ongoing for 50 days, and I have contacted Microsoft Support many times. Unfortunately, I continue to receive the same generic responses, asking for the same documents to be uploaded. After submitting them, there is no further follow-up, and the issue remains unresolved. It seems as though I am receiving automated responses without any real resolution. What adds to the frustration is the contradiction in the process: The exact same documents I submitted for Developer Verification, which were successfully processed and authorized, are being rejected for the Partner and Reseller programs, despite being identical in every way. Given the significant impact this issue is having on my business, I am reaching out to the community for assistance. Has anyone else encountered a similar problem, or is there any guidance on how to resolve this? Any insights or advice would be greatly appreciated. Thank you for your time and support.RESOLVED: Most Data Platform Labs Offline @ All Lab Hosters
Updated 6/26/25 (Final Update) DP-600, DP-601, DP-602, DP-603, DP-604, DP-700, and DP-900 have all been brought back online. There may be additional development by your Authorized Lab Hoster so please reach out to your provider directly for availability. Updated 3/28/25 DP-203, DP-3011, DP-3012, DP-3014 are online. DP-900 is online, but Lab #3 continues to be impacted. On this month's community call (3/26) we announced that DP-600, DP-601, DP-602, DP-603, DP-604 are still offline with an ETA to have them all up by June. We'll revisit the update again on the April community call. ORIGINAL POST: Hello partners, Many Data Platform labs have been taken offline at all lab hosters for newly discovered required fixes. The following labs are not currently available: DP-203 DP-3011 DP-3012 DP-3014 DP-600 DP-601 DP-602 DP-603 DP-604 DP-900 remains online, but Lab #3 is currently impacted by this outage. DP-3020 is not impacted. Lab hosters are reaching out to instructors who are scheduled to deliver the impacted course. We don't currently have an ETA but will update here as we know more.
How to download Microsoft Learning Partner Logo or badge
I am a Microsoft Learning Partner, but I don't know where to download the latest Microsoft Learning Partner Logo or badge. Currently, on the MCCP website, there are logos available for download for Microsoft partners, but they do not include the wording "Learning Partner." Can you please tell me where I can download the latest Microsoft Learning Partner Logo or badge?
Unable to update partner profile, verification still rejected
Like a lot of users, since the recent updates for the EU Digital Services Act compliance status, I'm stuck in the verification process for my company. I used to be able to publish my app in the store before, and despite a lot of tries, answers provided by Vetting Team is mind blowing. I'm not able to clearly understand if I have a problem regarding my Partner Center / Azure account, I'm not able to update anymore my partner center profile because I have the following error. And all the messages regarding the Vetting Team are not clear. We don't understand informations to provide, they used acronym in mail (for example : IVX). We have business to run so please can you provide real effective support, it's been three months that I try to update the situation. It drives me crazy!Blocked from Migrating Entra App from Personal to Org Tenant (Production Use, Partner Account)
We’re a Microsoft partner with a verified organizational tenant and a live Outlook connector currently in production with a sizable user base. Unfortunately, due to historical setup, the Entra authentication app supporting this connector was registered under a personal Microsoft account. Microsoft support informed us that application migration between accounts is no longer supported, and directed us to the community for visibility and possible product escalation. What We’re Asking For: A manual reassignment or supported workaround for this authentication app to be transferred to our organizational tenant Or at minimum, guidance on how to support existing users during a parallel rebuild, with minimal disruption We understand this may be an edge case, but for partners with live customer-facing apps originally built under personal accounts, we believe there’s value in revisiting the policy — or offering a migration pathway. If there’s a path to escalate this to the relevant Entra or Commercial Marketplace team, we would sincerely appreciate that support. Thanks in advance.MCT New and Renewing MCTs - Update May 29
Updated May 29 🚨 MCT Renewal Tool Launching Soon! 🚨 The MCT Renewal tool will be released very soon. To ensure a smooth renewal process, please make sure you meet the following requirements: ✅ You have an active certification ✅ You have taught at least one class since your last renewal If you don’t meet both criteria, you will not be able to renew. 🗓️ Important: All MCTs who were active prior to May 2024 have been automatically extended until August 1, 2025. 🆕 New MCT Enrollments: We are still accepting new enrollments manually. If you’re looking to become a new MCT, please work with an ISCP to get manually onboarded. 📢 Stay Informed: Monitor the MCT Lounge Program Announcements for updates on when the renewal tool is live.
Azure Marketplace - Could not Create marketplace item
I am trying to create a marketplace offering on Azure. After successfully going through the publishing process, when I click on my offering I just see this: The "Preview" works fine though. I uploaded an app icon which shows in the preview, so not really sure what Gallery item it's asking for.
Seeking MSN PartnerHub Access: Invite Codes & Account Approval Support
Hi all, We are trying to onboard to MSN PartnerHub and need support with the following: Access invite codes Help with account approvals A point of contact for ongoing PartnerHub support We are happy to offer up to $3000 per successfully approved account for anyone who can help or refer us to the right internal team at Microsoft. If you have any information or contacts related to MSN PartnerHub onboarding, I would really appreciate your support. Thank you, Ayush Panjwani
Unusual Microsoft CSP Delivery Question
Dear Community, One of my customers has encountered a reseller offering 'non-assignable' CSP licenses (Office LTSC Standard 2024), claiming they are provided as new licenses through the official CSP distribution channel. However, the licenses are not assigned to the customer's existing tenant account, and the software is not accessed or managed via the Microsoft 365 Admin Center. What is delivered: A PDF file containing the product key (unverifiable via VAMT; no results returned) An ISO installation file for Office LTSC 2024 Standard, provided via a link to the seller's SharePoint storage Screenshots from the seller's M365 Admin Center profile displaying a 'billing account' allegedly associated with the customer. However, the billing account type is not specified A message sent to the customer from email address removed for privacy reasons stating: "Your organization has accepted the Microsoft Customer Agreement". No credentials to the Microsoft tenant are provided to the customer This setup appears suspicious for obvious reasons, and I would appreciate a second opinion. Question: Is it even possible to deliver CSP licenses to a specific customer without granting them access to the Microsoft 365 Admin Center?New FY26 incentive guidelines
Hope someone can share some insights on this, as Microsoft is publishing conflicting messages. Starting October, Microsoft will change the incentive requirements for partners. In the announcement it is stated that partners will earn incentives if they have 25 points in EACH solution area. Source: May 2025 announcements - Partner Center announcements | Microsoft Learn In other presentations published, it stated 25 points in a SPECIFIC solutions area. Source: Microsoft Commerce Incentive Resources Conflicting messages from Microsoft, so which is it? The nuance is a big difference for partners. I'd assume the latter is correct. Also note that the incentives will be split further between solution areas. And note the increased thresholds for Direct Bill partners. Cheers, Martijn
partner verification for hardware
help!! My account process is currently at this stage I want to Obtain hardware authentication authorization(for WHQL) When I clicked the Fix Now button, another webpage popped up I used this AU10TIX service to verify and submitted physical ID card, but it keeps failing. what should i do to verify my account?
Partner center verification status
Hi I'm assistant at the Qubitpilot company. We can't get partner status. Everything went wrong at the Accoutnt cerification status step- "Rejected". The "fix now" button is not active. We have written to support many times, called the Microsoft hotline, the problem has not been solved for 2 weeks. What should we do? We urgently need to solve this problem. We've open the tickets 3 times but they wer closed down or not answered.
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Recent Blogs
- 33 MIN READWe continue to expand the Azure Marketplace ecosystem. For this volume, 318 new offers successfully met the onboarding criteria and went live between June 1 and June 15, 2025.Jun 27, 2025
- This update reflects our shared commitment to delivering high-impact, learner-centered training. Thank you to all the trainers who provided feedbackJun 26, 2025
