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Business Applications

Gain momentum for your customers by creating intelligent business applications using the power of Microsoft Dynamics 365.

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The opportunity

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Start training

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Go to market

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Grow your practice

Gain a competitive edge with Dynamics 365

Position your organization to meet the changing needs of customers and capture new business opportunities with cloud-based solutions powered by Dynamics 365. Download the Business Applications playbook for an in-depth look.

Create tailored solutions for your customers

Dynamics 365 cloud business applications break down data silos and promote collaboration across teams, unlocking new opportunities to drive digital transformation for your customers. Dive into the capabilities of each application and the opportunity it brings to your business. Get the following downloads and move ahead to start training.

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Business Central (SMB)

Connect client systems in an all-in-one, cloud-based solution for end-to-end business management.

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Customer Service

Create applications that empower your clients to react to customer needs faster, increasing customer satisfaction and ROI.

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Field Service

Help your customers deliver seamless, end-to-end services with improved resource productivity and real-time collaboration.

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Finance and Operations

Create solutions that deliver real-time visibility of financial and business operations to help customers make better decisions.

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Enable clients to generate and nurture more sales-ready leads, make data-driven decisions, and improve marketing ROI.

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Power Apps

Empower customers to build innovative and visually stunning apps that drive business results using one connected app platform.

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Unify clients’ digital, in-store, and back-office operations for personalized customer engagement and more effective operations.

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Take your clients beyond sales force automation to predict customer needs, personalize engagement, and boost productivity.

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Empower your HR team and people managers to land top candidates and accelerate their success.

The Business Applications opportunity for ISVs

Advance your offerings and gain momentum for your customers by creating intelligent business applications using the power of Microsoft Dynamics 365 and Microsoft Power Platform.

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Serve the growing SMB market

Offer small-to-midmarket businesses (SMBs) scalable application solutions that simplify operations. Get valuable insights on supporting these customers by joining the SMB Partner Insider Community and signing up for monthly community calls.

Check out the top Microsoft Dynamics 365 applications for SMBs

Business Central

Attend a session to hear from partners and experts about the Business Central opportunity and check out downloadable resources.


Learn how Microsoft Dynamics 365 for Sales Professional helps businesses engage and nurture customers and close sales more quickly.


See how to extend your marketing offerings with Dynamics 365 for Marketing in this presentation deck.

Customer Service

Get this deck to help SMBs optimize their customer service and brand loyalty with agile business applications.

Push your SMB solutions further

Dynamics 365 news and trends

Read the blog to find out what’s new with Dynamics 365 and keep up to date on features, trainings, sales tips, and more to deepen your expertise.

Develop your offerings

Take advantage of training sessions and materials to diversify the Dynamics 365 business applications you can offer to SMB customers.

Next step: Start training

Learn the ins and outs of each Dynamics 365 business application. Explore on-demand training content and resources to help you build your expertise.