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Cloud Customer Relationship Management

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The Cloud CRM Competency is no longer available for attainment or renewal and will be retired on October 1, 2020. If you renewed or attained your competency before September 30, 2019, you will continue to have access to your competency benefits until your anniversary date. We encourage you to work toward attaining the Cloud Business Applications Competency or other competencies before the anniversary date of your Cloud CRM Competency.