partner discussing CRM Program Changes

CRM Program changes

Now is a great time to take advantage of customer demand for cloud-based CRM services. The entire CRM applications market is estimated* to grow to $36.1 billion by 2019, and 56% of this growth is predicted to come from cloud-based CRM applications. <br><br>
To help you stay in front of this opportunity <strong>we’re making changes to our CRM competency program, incentives, and benefits. </strong>

Cloud CRM competency qualification is moving to net new revenue

To recognize those partners with proven expertise in cloud solutions and who are driving growth with customers, we’re moving the performance requirements for the Cloud CRM competency from assigned seats to net new revenue, effective January, 2017:

Change
From
To
Silver 75 assigned seats (emerging markets) $50,000-$149,999 net new revenue TTM (emerging markets)
Gold 225 assigned seats (emerging markets) $150,000 net new revenue TTM (emerging markets)
Silver
75 assigned seats (emerging markets)
Gold
225 assigned seats (emerging markets)
Silver
$50,000-$149,999 net new revenue TTM (emerging markets)
Gold
$150,000 net new revenue TTM (emerging markets)
You’ll be able to meet these targets by driving revenue for CRM Online and all add-ons, including Microsoft Social Engagement, Microsoft Dynamics Marketing, Parature, Portals, Field Service, Employee Self Service, and Voice of the Customer.

Cloud Online demo tenant extended to one year

Now, it’s easier than ever to demo your solution with a year-long, renewable demo tenant. Enhanced demo tenant benefits for CRM Online are now available for CRM and Cloud CRM competency partners, including:<br>
• Up to 10 keys of 5 seats (50 total) of Microsoft Dynamics CRM Online Professional (Demo)<br>
• Up to 10 keys of 5 seats (50 total) of Office 365 E3 (Demo)
</ul>

Get your 1 year CRM online demo tenant

Incentive Changes:

    CRM Online incentives in web direct and EA CRM Online incentives in web direct and EA

    To help reduce program complexity and increase consistency with other Microsoft cloud services incentives, the Cloud CRM competency will be required for CRM Online incentives payments in web direct and EA. This change goes into effect in January, 2017.

    If you don’t currently hold this competency, consider joining the Microsoft Cloud Solution Provider program.

    Active Usage Active Usage

    Active Usage will be added to CRM Online incentives. The actual change won’t go into effect until the FY17 fiscal year, but we wanted to keep the change on your radar so you can use this time to expand the active use you drive with your customers.

    The rate details will be provided on the What’s New page once they are announced.

    SPA & CSA Programs SPA & CSA Programs

    In another move to simplify the partner experience, we are also making some changes that impact our CRM on-premises programs:

    Under the Solution Provider Agreement (SPA) program, new customers will no longer be able to purchase CRM on-premises from the Dynamics Price List (DPL). There’s no impact on existing CRM on-premises DPL customers - they will be able to continue to purchase from the DPL. This change goes into effect May 2017.

    We are also modifying the CSA program for CRM on-premises, effective January 2017:

    From To
    • $10K in CRM Online and CRM on-premises revenue • $100K in CRM Online and CRM on-premises revenue
    • 2 people with Microsoft technical exams • 2 people with Microsoft technical exams
    • 1 sales person with a sales assessment
    • 1 presales person with a presales assessment
    • 1 person with the implementation methodology exam