ScaleArc helps Dell achieve 100% uptime on Dell.com despite significant traffic surges

In preparation for Black Friday, the operations team supporting Dell.com sought a solution that could handle the onslaught of consumer web traffic while maintaining high availability and performance. In particular, the team was eager to increase the uptime, scalability, and throughput of the SQL Server deployment supporting the website.

"Along with improving uptime and performance, ScaleArc also speeds development because we don’t have to code HA into the apps."

Justin Roan, IT Director, Dell

After discussing with Microsoft alternatives for Availability Groups using DNS, the operations team turned to ScaleArc’s database load-balancing software. The Dell team selected, tested, and deployed ScaleArc’s software within six weeks, well in advance of the Black Friday deadline.

ScaleArc enables Dell to eliminate maintenance windows and avoid any application downtime while keeping database servers fully up to date with patches. Using ScaleArc’s software, Dell.com’s IT operations team identified “bad” queries that were slowing the website. As a result, Dell.com customers now have a much better online experience.

Product/Service

Headquartered in Santa Clara, California, ScaleArc is the leader in database load-balancing software, enabling zero downtime for applications in a database environment.

Industry

Technology