Person sitting at a desk drawing on a tablet

The Microsoft Teams market opportunity

The way people work is changing. You can help your customers transform their workforces to meet that change and enhance work productivity.

Image of a purple navigation bar

Opportunity

Image of a dark purple bar

Start training

Image of a dark purple bar

Go to market

Empower today’s workforce with Microsoft Teams

Teams integrates existing apps and channels of communication into a unified, interconnected platform—designed for today’s increasingly mobile, global, and social workers. Take a look at some of the numbers behind that growth. Today:

Image of forty-five percent

Nearly half of people use social tools at work.

Image of the number four with multiplication sign

There are four times as many electronic devices per user.

Image of seventy-two percent

An estimated three in four employees work remotely.

Image of the number five

The workforce spans five generations.

Image of eighty percent

The average employee spends 80 percent of their time collaborating.

Person holding a stylus leaning over a tablet on a desk

Download the Microsoft Teams Playbook

This playbook is available to help you establish your Teams practice, including how to define your strategy, hire and train employees, operationalize, and optimize your practice for growth. From identifying roles to maximizing the value of your IP, this resource guides you step-by-step through the process of developing an effective Teams practice.

Make Teams work for you

There’s more than one way to start helping businesses prepare for a changing workforce. Explore Teams’ four key areas of focus and take advantage of whichever ones help you build your practice.

Illustration of vertical bars

Deployment, security, and governance

Start with deployment, then help customers better secure and govern their Teams environment with configuration and management services.

Illustration of four arrows pointing in opposite directions

Adoption and change management

Create value for customers by educating their users on how to take full advantage of collaboration solutions that can lead to new ways of working.

Illustration of customer service representative

Calling and meetings

Use Microsoft Teams to offer integrated messaging, video conferencing, calling, and online meeting solutions that help customers’ organizations stay connected—wherever they are.

Illustration of four boxes stacked

Custom solutions

Build a custom collaboration solution for a unique customer problem—from sales dashboards to process workflow, Teams’ possibilities are endless.

A solution for any business model

No matter what line of business you’re in, Teams offers a customizable approach to workflow management so you can maximize the value you provide to your customers.

Illustration of check box

Project services

Support customers with project-based cloud migration, information architecture, and security set-up offerings.

Illustration of three connected boxes

Managed services

Develop lasting customer engagements—and grow your business—with an ongoing managed service Teams offering.

Illustration of three stacked squares

Reusable IP

Turn your existing custom offerings into packaged IP, including bots, Teams extensions, or line of business applications.

Now it’s time to learn how to source—and train—the talent that your solution needs.