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Last Modified 2022-03-04
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Microsoft will send an email notification to the online services manager (OSM) listed on the Volume Licensing (VL) enrollment when the first order for a service is placed under an enrollment. The subject line of the email will read ""Sign in or register to start using your new subscription."" Topics include:1. Introduction 2. OSM change prior to activation3. Change to OSM email address4. Contact information change request (CICR)5. FAQ6. Reasons for not receiving the activation email7. Resources and support
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