Cloud Service & Cybersecurity Solutions
With the amount of sensitive data RIBW Brabant manages daily, its transition to a cloud service was a delicate one. Experts at Wortell anticipated the need for this transition with accuracy, landing at a combination of Microsoft services as the best solution for the healthcare organization.
“We took the first steps towards the cloud together several years ago,” said Sander van Kooten, Business Lead Healthcare at Wortell. “And by 2020, we helped RIBW Brabant implement Azure Landing Zone, moving the organization from a hosting party with servers to Microsoft’s Azure. This step facilitated finding a solution for cybersecurity in Managed Detection and Response (MDR) with Microsoft Sentinel.”
The software solutions help secure the organization’s IT environment with cybersecurity 24/7. Users get one dashboard, one overview, and one place for centralized monitoring. This key offering is what makes Microsoft Sentinel and MDR a golden combination.
"In addition to understanding the risks, the system now proactively looks for threats,” said van Kooten. “When a threat is detected, we follow up with immediate action to nip the problem in the bud. Prevention is better than any cure.”
Their most significant security vulnerabilities are now addressed. As a result of the success found in cybersecurity, RIBW Brabant upped their security licensing with Microsoft for further protection. According to Roosenschoon, RIBW Brabant linked their security cameras and sensors to the MDR service by November 2021, another big win for the safety of their clients and employees.
In Control of The Data
The partnership with Wortell is ongoing, with monthly checkpoints and shared information. With the proper software solutions in place, RIBW Brabant’s Information and Communication Technologies team (ICT) is able to claim control over the privacy of its client data.
“Every month, RIBW Brabant receives a dashboard with information about any incidents,” said Emile de Bruin, Wortell, Service Manager for RIBW Brabant at Wortell. “We also send a report with an overview of general results and the opportunity to dive into the details. This is the information ICT staff can use to inform the board of directors and show what MDR delivers.”
“All the information collected is combined in a single report so we can make smart decisions on it,” said Roosenschoon. “We receive tips and advice if something can be improved or adjusted. We now know what it feels like to be in control of the data.”
Added Value through Partnership
Communication between the partners remains at the core of what makes this solution successful, even through the transition of the account to other Wortell teammates. RIBW Brabant participates in webinars and seminars by Wortell. Wortell continues to keep the communication open. Both speak up with honesty to make each other’s businesses better.
The benefits of compliance with the standards required by law go beyond staying open for business. Securing clients’ personal information builds trust with the communities served and enables more people to access the help they need. Moreover, with the Microsoft solutions running smoothly through the trusted partnership with Wortell, RIBW Brabant’s ICT team can now focus on the tasks that help the internal organization service its clients.
“We want to create added value to our internal primary processes,” said Roosenschoon. “Handing over the security responsibilities to Wortell enables us to ask the question ‘what can we help you with?’ and invest in solutions in meaningful ways for our colleagues. We have nothing to worry about, knowing our security is in good hands, 24/7, and even on Christmas Eve!”