From November 20, 2020, a new functionality was available on Partner Self-Serve (PSS), through which partners can make a license reduction request without having to send a Manual EA True-up and EAS Annual Order Purchase (METEAOP) form. Topics include:
1. Introduction
2. New license reduction request process
3. How to search for current and past requests
4. Future Billing Cancellation (FBC) improvements
5. Appendix
- How to handle Purchase Order (PO) search errors
- How to access PSS