Support for Microsoft Partners

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Palms trees on the coast

Support for Microsoft Partners

Support for Microsoft Partners

Microsoft is here to support you with flexible technical service options to help you throughout the customer lifecycle

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Get help with your membership or technical questions, or contact a support professional.

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Partner Support Community

Access unlimited, no-cost technical support for Microsoft engineers as part of your Microsoft Partner Network benefits. You can also connect with other partners and answer questions. In order to access the site below you must be signed in with your Microsoft account.

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Top partner questions
Top community questions

Top membership and program questions

Review the top MPN program/membership questions asked by Partners – includes MPN program requirements, benefits, membership, training, downloads and software, enrollment/re-enrollment, and incentives.

See more questions

Top product questions

Review the top product questions asked by partners during the presales and deployment phases of their customer projects—including deployment, configuration, demos, migration, value proposition, and licensing.

See more questions

How can my company create Office 365 demos?

The Microsoft Office demo portal allows you to set up demonstration environments and access demonstration guide materials for Office products without requiring a full local installation. The Microsoft Office demo environment consists of a personalized Office 365 trial tenant populated with demo-ready content. Once your Office 365 tenant is set up, you can deliver effective demos that cover the full range of Office products, such as Exchange, SharePoint, Lync, Outlook, Word, Excel, PowerPoint, and more.

Visit the Microsoft Office demo portal

Read more about Microsoft Office 365, Project Online, and Power BI demo tenants

How do I activate my Microsoft Azure internal-use rights (IUR) licenses that I’ve received as a Microsoft Partner Network member?

You can find step-by-step instructions in the following articles and video:

Read more on how to activate Microsoft Azure internal-use rights licenses

Watch to learn how to activate Microsoft Azure internal use rights licenses

Register for IUR technical training to implement the most common Microsoft Azure workloads

Where can I get more information how to deploy a virtual network in Azure?

With support for Linux, Windows Server, SQL Server, Oracle, IBM, and SAP, Azure Virtual Machines gives you the flexibility of virtualization for a wide range of computing solutions—development and testing, running applications, and extending your datacenter.

Find instructions how to connect to VM by the Azure classic portal

Learn how to work with The Remote Desktop Protocol connection

How do I activate my Office 365 internal-use rights (IUR) licenses?

You can find step-by-step instructions for activating Office 365 internal-use rights licenses in the articles below.

Read more on how to activate and assign Office 365 (E3) internal-use rights licenses

Visit the Internal Use Rights cloud and software benefit page

Register for IUR technical training to implement the most common O365 workloads

What are the features of Cloud PBX?

A PBX is a phone system used by business. The Skype for Business Cloud PBX add-on gives you PBX capabilities, but without the complicated and expensive equipment.

Click here for a list of Cloud PBX features

Top partner questions

Top membership and program questions

Review the top MPN program/membership questions asked by Partners – includes MPN program requirements, benefits, membership, training, downloads and software, enrollment/re-enrollment, and incentives.

See more questions

Top product questions

Review the top product questions asked by partners during the presales and deployment phases of their customer projects—including deployment, configuration, demos, migration, value proposition, and licensing.

See more questions

How can my company create Office 365 demos?

The Microsoft Office demo portal allows you to set up demonstration environments and access demonstration guide materials for Office products without requiring a full local installation. The Microsoft Office demo environment consists of a personalized Office 365 trial tenant populated with demo-ready content. Once your Office 365 tenant is set up, you can deliver effective demos that cover the full range of Office products, such as Exchange, SharePoint, Lync, Outlook, Word, Excel, PowerPoint, and more.

Visit the Microsoft Office demo portal

Read more about Microsoft Office 365, Project Online, and Power BI demo tenants

How do I activate my Microsoft Azure internal-use rights (IUR) licenses that I’ve received as a Microsoft Partner Network member?

You can find step-by-step instructions in the following articles and video:

Read more on how to activate Microsoft Azure internal-use rights licenses

Watch to learn how to activate Microsoft Azure internal use rights licenses

Register for IUR technical training to implement the most common Microsoft Azure workloads

Where can I get more information how to deploy a virtual network in Azure?

With support for Linux, Windows Server, SQL Server, Oracle, IBM, and SAP, Azure Virtual Machines gives you the flexibility of virtualization for a wide range of computing solutions—development and testing, running applications, and extending your datacenter.

Find instructions how to connect to VM by the Azure classic portal

Learn how to work with The Remote Desktop Protocol connection

How do I activate my Office 365 internal-use rights (IUR) licenses?

You can find step-by-step instructions for activating Office 365 internal-use rights licenses in the articles below.

Read more on how to activate and assign Office 365 (E3) internal-use rights licenses

Visit the Internal Use Rights cloud and software benefit page

Register for IUR technical training to implement the most common O365 workloads

What are the features of Cloud PBX?

A PBX is a phone system used by business. The Skype for Business Cloud PBX add-on gives you PBX capabilities, but without the complicated and expensive equipment.

Click here for a list of Cloud PBX features

Top community questions

Technical Presales & Deployment Services

Win more deals, accelerate deployment, and increase consumption of Microsoft solutions throughout every stage of your customer relationships by leveraging technical training and personalized assistance to transform your business.

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Explore the benefits

Core benefits

Partners receive a set of core benefits that can help you save time and money, strengthen your capabilities, and help you better serve customers.

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Microsoft Advanced Support for Partners

Benefit from cloud support at an accessible price point, which helps you be a great ally to your customers and grow your business faster.

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Microsoft Premier Support

You’ll get connected to the resources you need—including direct access to technical experts, a dedicated support team available 24×7, IT health checks, and training—to optimize your IT environment and increase productivity.

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Partner Learning Paths

Sharpen your skills with training for the latest Microsoft technologies. Learning paths provide a training roadmap that can help you reach your goals.

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