Microsoft Dynamics 365 Immersion Workshop Customer Insights

Last Modified 2022-03-09

During this workshop, customers will learn about Dynamics 365 Customer Insights and the Customer Data Platform (CDP). We will discuss what a CDP is, how you can benefit from one and explore Customer Insights. We will focus on understanding the basics of Customer Insights, how it handles creating the single view of your customer, and how you can quickly and easily gain insights and drive outcomes with the information it creates.