Ultimate Technologies Group unifies HR with Teamflect, Microsoft Teams

Ultimate Technologies Group is a commercial B2B audio-visual solutions company headquartered in Indiana, USA. The company designs, engineers, and implements AV solutions for conference rooms, customer experience centers, and collaborative workspaces. UTG is also a certified Microsoft Solutions Partner specializing in Modern Work, making Microsoft Teams its hub for communication and collaboration.

UTG faced a challenge familiar to growing companies: Every critical HR process was manual and disconnected. Objectives set at the start of the year had to be manually copied into performance appraisals. Managers were spending excessive time on administrative work rather than coaching and developing people. Feedback, development plans, surveys, and talent reviews all lived in separate places with little connection between them, making it difficult to see a complete picture of an employee's performance and growth trajectory.

UTG estimated that without an integrated, automated system, it would need at least three additional HR people to manage all of it. And there were other risks beyond the time drain: Managers were getting burned out by the administrative burden of scattered processes, and inconsistent employee experiences across the organization were becoming the norm.

Teamflect in Microsoft Teams turns fragmented HR into one continuous, integrated process

The company discovered and purchased Teamflect through the Microsoft Teams app catalog. Teamflect’s mission is to make people management seamless by meeting employees where they already work: inside the Microsoft 365 ecosystem.

"When it came to being able to be part of the Microsoft ecosystem and specifically with Teams, that was absolutely essential," said Will O'Brien, CEO, Ultimate Technologies Group. "When we came across Teamflect and saw how it integrates seamlessly with all the different tools in Microsoft, we knew that we had our fit."

Also available in Microsoft Marketplace, the Teamflect performance management platform works natively in Teams and Outlook. It serves organizations of all sizes by unifying goal setting, performance reviews, 360 feedback, employee engagement surveys, individual development plans, and talent management into a single integrated experience.

As Teamflect integrates with Teams and the broader Microsoft 365 ecosystem, it empowers employees to manage their goals, receive feedback, complete self-assessments, and participate in surveys without leaving the applications they use every day.

What O’Brien describes as “one big process” starts with strategic planning and cascading objectives through the organization, flows through execution tracking, and culminates in performance assessment and compensation decisions. For example, goals set at the beginning of the year now automatically flow into performance appraisals, eliminating the copy-paste cycle and sending a clear signal to employees that what they commit to will be what they’re measured on.

"With Teamflect, the objective setting process, those goals set at the beginning of the year automatically move right over to the performance appraisal," O'Brien said. "It gives a message to our people that what they commit to really matters."