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The renewal tool will be released first in the next few weeks, followed by the new enrollment tool.  Although it is the same tool, we are rolling it out in stages. I will update this post as soon as the tool gets released. Thank you for your patience.  \n We are experiencing technical difficulties with our enrollment tool. As a result, we will continue to accept manually enrolled trainers. Please collaborate with the ISCPs, as was done from June 2024 to April 2025, to manually enroll MCTs. \n Thank you all for your patience over the past year as we complete our SFI upgrades. 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I need to clarify if a Power Apps Premium licensed user can create, edit and close opportunities. -> Sales tables (Lead,Opportunity, Quote...) are not listed 2. Also would it be possible for a Power Pages Authenticated (internal User) to close a case. -> It says about \"Power Apps, Power Automate, or Copilot Studio licensed\" but Power Page is not listed. 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Any help is welcomed :)   Kind regards, ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"572","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:Pricing & Licensing","text":"Pricing & Licensing","time":"2023-05-09T19:17:49.875-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4410441":{"__typename":"Conversation","id":"conversation:4410441","topic":{"__typename":"ForumTopicMessage","uid":4410441},"lastPostingActivityTime":"2025-05-06T15:08:09.334-07:00","solved":false},"User:user:1091287":{"__typename":"User","uid":1091287,"login":"Heather5975","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:1091287"},"ForumTopicMessage:message:4410441":{"__typename":"ForumTopicMessage","subject":"New 3Yr Offer for ME3 and ME5","conversation":{"__ref":"Conversation:conversation:4410441"},"id":"message:4410441","revisionNum":1,"uid":4410441,"depth":0,"board":{"__ref":"Forum:board:CloudServicesProvidersPartners"},"author":{"__ref":"User:user:1091287"},"metrics":{"__typename":"MessageMetrics","views":118},"postTime":"2025-05-02T11:57:07.789-07:00","lastPublishTime":"2025-05-02T11:57:07.789-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I see the announcement in Partner Center Announcements that the 3Yr Term for ME3 and ME5 will be available in June and there is an FAQ, but it says I don't have permissions to access. Can anyone else access this? Also, does anyone know what the liability is for the Partner? When I look at the billing terms documentation for 3Yr terms, it was last updated April 25th and is very specific to Dynamics. It does state that a partner can cancel during the term, but again, is that specific to Dynamics or is that an option for the new SKUs as well?  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"553","kudosSumWeight":3,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:CSP","text":"CSP","time":"2018-09-11T05:58:39.510-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:direct","text":"direct","time":"2020-10-26T05:16:40.836-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98Mw","node":{"__typename":"Tag","id":"tag:Partner question","text":"Partner question","time":"2023-06-26T08:10:25.761-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4411149":{"__typename":"Conversation","id":"conversation:4411149","topic":{"__typename":"ForumTopicMessage","uid":4411149},"lastPostingActivityTime":"2025-05-06T15:03:12.802-07:00","solved":false},"Forum:board:PartnershelpingpartnersTechtopics":{"__typename":"Forum","id":"board:PartnershelpingpartnersTechtopics","displayId":"PartnershelpingpartnersTechtopics","nodeType":"board","conversationStyle":"FORUM","title":"Partner-led questions & tech topics","shortTitle":"Partner-led questions & tech topics","parent":{"__ref":"Category:category:MCPP"}},"User:user:2818223":{"__typename":"User","uid":2818223,"login":"AKG_Advisors","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:2818223"},"ForumTopicMessage:message:4411149":{"__typename":"ForumTopicMessage","subject":"ISV Roadmap","conversation":{"__ref":"Conversation:conversation:4411149"},"id":"message:4411149","revisionNum":1,"uid":4411149,"depth":0,"board":{"__ref":"Forum:board:PartnershelpingpartnersTechtopics"},"author":{"__ref":"User:user:2818223"},"metrics":{"__typename":"MessageMetrics","views":16},"postTime":"2025-05-06T05:26:23.287-07:00","lastPublishTime":"2025-05-06T05:26:23.287-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, I'm looking to put together an easy to consume brief of ISV partnering that describes a Journey Map - really targeted towards Series A and B startups.  Wondering if anyone has such a beast? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"206","kudosSumWeight":1,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:tech question or issue","text":"tech question or issue","time":"2023-06-21T18:26:41.454-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4403075":{"__typename":"Conversation","id":"conversation:4403075","topic":{"__typename":"ForumTopicMessage","uid":4403075},"lastPostingActivityTime":"2025-05-06T15:00:05.362-07:00","solved":true},"User:user:1954534":{"__typename":"User","uid":1954534,"login":"nick_Anag","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS0xOTU0NTM0LTE1anI3eg?image-coordinates=0%2C108%2C2174%2C2282"},"id":"user:1954534"},"ForumTopicMessage:message:4403075":{"__typename":"ForumTopicMessage","subject":"Updated MPA - Extended Term & Opt Out Explanation","conversation":{"__ref":"Conversation:conversation:4403075"},"id":"message:4403075","revisionNum":1,"uid":4403075,"depth":0,"board":{"__ref":"Forum:board:CloudServicesProvidersPartners"},"author":{"__ref":"User:user:1954534"},"metrics":{"__typename":"MessageMetrics","views":258},"postTime":"2025-04-10T09:51:40.682-07:00","lastPublishTime":"2025-04-10T09:51:40.682-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Dear community, We are an Indirect Provider in CSP and we have been reviewing the updated version of the MPA that is available for review in Partner Center. As we were reading it, we saw a new clause. more specifically clause 8 (g) in page 43 that describes that and I quote \"Extended Term for Expiring Subscriptions. If a Software Subscription or seat-based OLS Subscription is not renewed at the end of the subscription term, access to the applicable Software or OLS will continue following expiration for 30 days and may continue thereafter for successive one-month periods until cancelled (“Extended Term”). Microsoft reserves the right to invoice Company for the Extended Term at the then-current published price for a monthly subscription plus a three (3) percent uplift. If it does, Microsoft will provide Company with an opportunity to opt out of the Extended Term prior to the expiration date and request instead that the applicable Subscription either be renewed automatically or disabled immediately upon expiration. Company will have 90 days to extract Customer Data from a disabled account, but the Subscription cannot be reactivated.\" Following the above new clause, could please help us understand the following two questions: Does the \"Extended Term\" as described above include the 30 first days after the expiration of a subscription or not? Could you please enlighten us on the way that this \"opt out opportunity\" will be systematically implemented? How will we be able to utilize this opportunity for our partners/indirect resellers? Kindly asking for your significant help on these points as it is critical for our business decisions to avoid unforeseen costs for our partners. Thank you in advance, Nick ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1738","kudosSumWeight":6,"repliesCount":8,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:CSP","text":"CSP","time":"2018-09-11T05:58:39.510-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:Indirect Provider","text":"Indirect Provider","time":"2023-09-15T09:31:10.186-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98Mw","node":{"__typename":"Tag","id":"tag:Indirect reseller","text":"Indirect reseller","time":"2023-05-11T19:02:33.685-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98NA","node":{"__typename":"Tag","id":"tag:Partner question","text":"Partner question","time":"2023-06-26T08:10:25.761-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4410663":{"__typename":"Conversation","id":"conversation:4410663","topic":{"__typename":"ForumTopicMessage","uid":4410663},"lastPostingActivityTime":"2025-05-06T14:56:21.530-07:00","solved":false},"User:user:2948702":{"__typename":"User","uid":2948702,"login":"AMcMillon","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:2948702"},"ForumTopicMessage:message:4410663":{"__typename":"ForumTopicMessage","subject":"Partner Enrollment","conversation":{"__ref":"Conversation:conversation:4410663"},"id":"message:4410663","revisionNum":1,"uid":4410663,"depth":0,"board":{"__ref":"Forum:board:PartnerComplianceForum"},"author":{"__ref":"User:user:2948702"},"metrics":{"__typename":"MessageMetrics","views":69},"postTime":"2025-05-04T11:52:02.923-07:00","lastPublishTime":"2025-05-04T11:52:02.923-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When the enrollment process reports that applications have been rejected, the recommendations are never specific to the issue.  As I was completing the business verification process, the responses sent were always the same,  Microsoft never stated specifically that my issue was that the address I used to apply had to be the same as the address on the articles of incorporation.   For my enrollment application, and all other documents, I used my corporation's PO box, which is not the same as on the articles of incorporation.  I finally realized after just receiving responses with the same rejection language that I needed to change the address I use to start the enrollment process to the address on the articles of incorporation or if the address changed since incorporating, the registered change of address of the corporation.   I hope this is helpful, as the onboarding process to become a Microsoft Partner isn't.   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"969","kudosSumWeight":1,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:verification","text":"verification","time":"2017-10-30T01:45:01.118-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4410347":{"__typename":"Conversation","id":"conversation:4410347","topic":{"__typename":"ForumTopicMessage","uid":4410347},"lastPostingActivityTime":"2025-05-06T14:53:08.556-07:00","solved":false},"User:user:1811368":{"__typename":"User","uid":1811368,"login":"Mika_Seitsonen","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:1811368"},"ForumTopicMessage:message:4410347":{"__typename":"ForumTopicMessage","subject":"Shortcut link aka.ms/TSPCom does not work","conversation":{"__ref":"Conversation:conversation:4410347"},"id":"message:4410347","revisionNum":1,"uid":4410347,"depth":0,"board":{"__ref":"Forum:board:LearningPartnerTraining"},"author":{"__ref":"User:user:1811368"},"metrics":{"__typename":"MessageMetrics","views":47},"postTime":"2025-05-02T05:30:09.299-07:00","lastPublishTime":"2025-05-02T05:30:09.299-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" It takes me to techcommunity.microsoft.com with Access denied error message. AFAIK, it has worked in the past. This link is in every TSP call Program Section as Training Services Partner / Learning Partner Tech Community. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"223","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:Training Services Partner","text":"Training Services Partner","time":"2023-05-30T13:09:00.178-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4408814":{"__typename":"Conversation","id":"conversation:4408814","topic":{"__typename":"ForumTopicMessage","uid":4408814},"lastPostingActivityTime":"2025-05-06T14:43:47.850-07:00","solved":false},"User:user:3013346":{"__typename":"User","uid":3013346,"login":"Mikluha","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:3013346"},"ForumTopicMessage:message:4408814":{"__typename":"ForumTopicMessage","subject":"Can't pass business verification and contact support","conversation":{"__ref":"Conversation:conversation:4408814"},"id":"message:4408814","revisionNum":1,"uid":4408814,"depth":0,"board":{"__ref":"Forum:board:PartnerComplianceForum"},"author":{"__ref":"User:user:3013346"},"metrics":{"__typename":"MessageMetrics","views":33},"postTime":"2025-04-28T11:14:38.016-07:00","lastPublishTime":"2025-04-28T11:14:38.016-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Business verification. I'm completely lost. Don't want to talk how bad is MPN. Just want to say that getting tax residency paperwork from IRS was a breeze comparing to to MPN. I think I owe IRS an apology. I passed employee verification and stuck at business verification. Provided everything they asked, including DUNS, etc It says : EU Digital Services Act compliance status Learn more Non-compliant We have received required information but it cannot be verified successfully. Learn how to fix your account to get verified. When I follow the link it sends me from one AI \"explanation\" to another. \"Fix now\" offers \"Upload another file\" only. Of course, I don't know what they want. Uploaded everything And here is the problem. I can't submit support ticket. I follow every possible link provided here (and from google search as well). It brings me to \"Copilot recommended solution\" without even an option to submit a support ticket. When I press \"Contact support\" button at the bottom of \"AI help\" window it brings me back to the circles of Dante Inferno by Microsoft AI Any help is greatly appreciated ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1134","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:verification","text":"verification","time":"2017-10-30T01:45:01.118-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4406389":{"__typename":"Conversation","id":"conversation:4406389","topic":{"__typename":"ForumTopicMessage","uid":4406389},"lastPostingActivityTime":"2025-05-06T14:42:33.555-07:00","solved":false},"User:user:3005123":{"__typename":"User","uid":3005123,"login":"sasa615201","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:3005123"},"ForumTopicMessage:message:4406389":{"__typename":"ForumTopicMessage","subject":"Microsoft Store Developer registration","conversation":{"__ref":"Conversation:conversation:4406389"},"id":"message:4406389","revisionNum":1,"uid":4406389,"depth":0,"board":{"__ref":"Forum:board:PartnerComplianceForum"},"author":{"__ref":"User:user:3005123"},"metrics":{"__typename":"MessageMetrics","views":162},"postTime":"2025-04-21T20:55:40.154-07:00","lastPublishTime":"2025-04-21T20:55:40.154-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" follow the link register store develper account: https://developer.microsoft.com/en-us/microsoft-store/register   I keep getting the following error message: Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you require further information please reach out to Microsoft support with reference number: xxx and transaction ID: xxxx   I found this post and encountered the same problem, but he said that re-registering an account can solve it, but I re-created 2 accounts and it still doesn't work. Microsoft developer registration | Microsoft Community Hub   what should i do next   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"697","kudosSumWeight":2,"repliesCount":6,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:Partner question","text":"Partner question","time":"2023-06-26T08:10:25.761-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:Support","text":"Support","time":"2018-02-13T08:15:40.861-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98Mw","node":{"__typename":"Tag","id":"tag:verification","text":"verification","time":"2017-10-30T01:45:01.118-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:4407891":{"__typename":"Conversation","id":"conversation:4407891","topic":{"__typename":"ForumTopicMessage","uid":4407891},"lastPostingActivityTime":"2025-05-06T14:34:41.586-07:00","solved":false},"User:user:3009953":{"__typename":"User","uid":3009953,"login":"KarolPapala","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:3009953"},"ForumTopicMessage:message:4407891":{"__typename":"ForumTopicMessage","subject":"Unable to generate keys to perpetual software","conversation":{"__ref":"Conversation:conversation:4407891"},"id":"message:4407891","revisionNum":1,"uid":4407891,"depth":0,"board":{"__ref":"Forum:board:CloudServicesProvidersPartners"},"author":{"__ref":"User:user:3009953"},"metrics":{"__typename":"MessageMetrics","views":219},"postTime":"2025-04-25T01:10:15.249-07:00","lastPublishTime":"2025-04-25T01:10:15.249-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello. We're indirect provider and we need to provide support for end customers who purchased perpetual software licenses. When they hit the limit of software activation we need to create support ticket for them and provide software key so support can increase the limit of activation. Problem is that when we want to generate key in Partner Center we get following error message: We are unable to validate your 'Get Key' request at this time. Be advised anonymous connections are not allowed for this service. If you believe you received this message in error, please try your request again. If the issue persists, contact support and reference message code 715-123220 and Transaction ID: e687a1d1-ca1a-422e-a4d5-ae06b6cd711e. We talked with support and checked multiple sources of support but we're told to use different browser, incognito mode, to not use VPN, check permissions and so on. We've tried all of suggestions in different environments and users but we're still not able to generate keys and provide support to customers.  Does anyone can help us out? 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In the hustle of mission-driven work, it’s easy to overlook the impact you’re making. \n This week’s Prompt of the Week is your gentle reminder to: ✨ Take a breath. ✨ Celebrate your wins. ✨ Appreciate the difference you make. \n You’ve earned it! 🫵 Reminder: You’re Kind of a Big Deal \n 💌 Use Copilot Chat to uncover hidden praise in your inbox or Teams chats with this prompt: \n \"Using the emails in my Outlook folder [Folder Name], summarize the recognition I have received. For each email, provide a brief summary including the project or topic, the recognition given, and who provided it. 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