Recent Discussions
price increase Is the price for Microsoft 365 Business Basic going to increase soon per May 2025 ?
Hi I got an email from my acquaintance Fw E-mail me saying that there will be a price increase I am under distribution in Thailand not sure when will the increase happen and if it is true I did not get any official E-mail from Microsoft CSP i need know How much will the price increase and when will the effect last?
Unable to generate keys to perpetual software
Hello. We're indirect provider and we need to provide support for end customers who purchased perpetual software licenses. When they hit the limit of software activation we need to create support ticket for them and provide software key so support can increase the limit of activation. Problem is that when we want to generate key in Partner Center we get following error message: We are unable to validate your 'Get Key' request at this time. Be advised anonymous connections are not allowed for this service. If you believe you received this message in error, please try your request again. If the issue persists, contact support and reference message code 715-123220 and Transaction ID: e687a1d1-ca1a-422e-a4d5-ae06b6cd711e. We talked with support and checked multiple sources of support but we're told to use different browser, incognito mode, to not use VPN, check permissions and so on. We've tried all of suggestions in different environments and users but we're still not able to generate keys and provide support to customers. Does anyone can help us out?
Frustrating support responses - business verification
I've been trying to get my business verified. It's a maddening process and the support "people" don't appear to understand how dates work. I sent our VAT registration document - too old (well it's as old as the company is as you'd expect and couldn't be more proof that it exists legally). So I sent our bank statements for March 2025. I get a response that says that's too old. I ask them to look at it again as it's literally last month. Then I get this response today: "...The document that you have provided is no longer valid since it was issued for the period (01/03/2025 - 31/03/2025). Kindly share with us a more recent document. All documents submitted should be issued within the previous 12 months or where the expiration date is a future date that is at least 2 months away." I'm beyond understanding how they think last month is over 12 months ago. Somebody please help me. Support ID 2503270040004554
Azure Bulk Credits (Production)
Can Partner Success Expanded Benefits Azure Bulk Credits (Production) Be Attached to an Existing Subscription? The Microsoft AI Cloud Partner Program Benefits Guide mentions that Partner Success Expanded Benefits give $4000 Azure Bulk Credits (Production). I've looked through the FAQs and documentation https://learn.microsoft.com/en-us/partner-center/membership/partner-success-core-benefits however, the context does not specify whether these credits can be directly applied to an existing production subscription or if they must be used with a separate Azure Sponsored Subscription. Can those credits be applied to an existing production subscription? It seems logical due to the fact that the name of the benefit is Azure Bulk Credits (Production). I need to have an official confirmation. Thanks in advance.
Identity verification has been rejected
Our company is an IC design company, and our primary products are used in mice and touchpads. We have always submitted the HLK Submission through the Hardware workspace in Partner Center without any issues. However, one day our identity verification was rejected, and since then we’ve been completely unable to access the Hardware workspace. We have only one goal: to submit the HLK Submission. We want to update our information so that Microsoft can re-review our account identity, but the “Update” button does not appear, nor is there a “Fix Now” button. Since February, we’ve tried creating dozens of support cases. Support usually replies with a link to this article: https://learn.microsoft.com/en-us/partner-center/enroll/verification-responses We’ve already read that article thoroughly. It states: “If identity verification is Rejected and you don't see a Fix now button, there's no further action required. The account is suspended.” Sometimes support asks us to provide additional information (e.g., Seller ID? Company documents?), and we always respond immediately. Sometimes they tell us it’s under review and ask us to wait a few business days — which we do. But the identity verification issue is never resolved, and the case is eventually closed without resolution. Here are two of the case IDs we’ve submitted so far: 2504180010000525 2504220010000158 Here are all the documents we’ve provided so far: Domain WHOIS screenshot Company Registration Amendment Form Domain management fee receipt Domain SSL certificate proof of purchase Employment certificate of the account user Employee name badge and ID of the account user We’ve also tried creating a brand new developer account to register for the Microsoft Windows Hardware Developer Program — but again, we’re stuck at the identity verification stage with no Update or Fix Now button available. As a final resort, we even tried to seek paid support, hoping to get specialized help through a paid service: https://partner.microsoft.com/zh-tw/support/partnersupport We submitted our contact information twice, but have not received any service or reply. We also reached out to a Microsoft engineer directly. The engineer responded: “The Partner Center currently only provides a channel for creating cases through the Partner Management Center, and there are no other phone or paid support channels available.” We are completely out of ideas. Since we are unable to submit the HLK Submission, this issue has seriously affected the production schedule of our products. Has anyone else encountered a similar situation?
Microsoft Store Developer registration
follow the link register store develper account: https://developer.microsoft.com/en-us/microsoft-store/register I keep getting the following error message: Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you require further information please reach out to Microsoft support with reference number: xxx and transaction ID: xxxx I found this post and encountered the same problem, but he said that re-registering an account can solve it, but I re-created 2 accounts and it still doesn't work. Microsoft developer registration | Microsoft Community Hub what should i do next
Maximum No. of Users for Performance
Hi, We are migrating a customer from Business Central 21 on premise to Business Central SaaS. They currently have 1,100 users and a database that is roughly 1TB (When migrate to SaaS it is roughly 450GB). They are concerned by Microsoft documentation and various links from third parties that say best performance is 300 users (How many users can Business Central support?) and (Service scalability for Business Central online - Business Central | Microsoft Learn). Is there a set limit that affects performance of the infrastructure? Thanks
Webinar: Accelerate your Cloud Adoption
Join Dave Wymer, our Senior Azure Infrastructure Specialist, as he explores Azure ecosystem offerings. Discover the implications of recent Broadcom changes, the importance of VMware solutions, and how Microsoft can support your organisation. Find here the presentation deck as attached. We'd love to continue our conversation and address any of your queries or needs around solution assessment, therefore we are offering you an as a follow-up an office hours session on 18 th April, 1:30pm (AEDT) register here: https://msit.events.teams.microsoft.com/event/3e1c036b-b1d9-45ac-8520-13c50fc990ce@72f988bf-86f1-41af-91ab-2d7cd011db47How to sell to small business without a business email?
We are just starting with the Microsoft Commercial Marketplace as a new ISV. We sell to small businesses (2-5 employees). About half of these businesses don't have a business email, but use a personal hotmail, yahoo, or gmail account. For example business xyz may use xyz(@)gmail.com. Can we still sell to these businesses through the marketplace? From what I have seen the marketplace allows them to register these email addresses as a Microsoft account, but won't let them purchase anything. Any suggestions on how these businesses can purchase from the commercial marketplace?Limited-Time Free DP-600 and DP-700 Partner Certification Offer | Terms and Conditions
Offer Terms and Conditions The DP-600 and DP-700 partner exam voucher offer is available to eligible participants as explained in the Rules and Restrictions below. Eligible participants can receive one free Microsoft Certification exam voucher that they can apply to the following exams only: DP-600 and DP-700. Rules and Restrictions: This offer expires June 30, 2025. This exam offer may be redeemed to take one (1) qualifying Microsoft Certification exam (as outlined below), delivered at an authorized Pearson Vue testing center or through a Pearson Vue online proctoring site by the expiration date on the voucher. This exam offer is exam-specific and only redeemable for the following exams: DP-600 - Fabric Analytics Engineer Associate DP-700 - Fabric Data Engineer Associate To be eligible to receive this exam offer you must: Be an employee of a Microsoft partner organization. Provide your partner org email address. Must be a member of the Fabric Partner Community Team channel. If you are not a member, you can join by completing the form at https://aka.ms/JoinFabricPartnerCommunity. You must submit your request via this Form. This offer is subject to availability and can be ended at any time. The Form submissions will be reviewed monthly and exam vouchers will be distributed the first Monday of each month, pending eligibility and availability. Exam vouchers, redemption details, and other communications related to this Offer will be distributed via email. You must use the exam voucher to book the exam by the last day of the month in which you receive the voucher. The exam must be taken before the expiration date on the voucher. This exam offer may only be redeemed once. This exam offer may not be redeemed or exchanged for cash, credit or refund. This exam offer is nontransferable and is void if you alter, revise or transfer it in any way. Any sale or transfer of this voucher code is expressly prohibited and constitutes fraud. Microsoft, Pearson VUE, and the VUE test centers are not responsible for lost or stolen voucher codes. Individuals that (a) fail to show up for their scheduled exam appointment, or (ii) cancel or reschedule their appointment to take an exam seventy-two hours or less from the scheduled time may forfeit their voucher code (voucher code cannot be used again). The fair market value of this exam voucher is $165 (USD). Taxes, if any, are the sole responsibility of the recipient. This offer is subject to availability and can be ended at any time. Prior to redeeming your free certification exam, government employees must check with their employers to ensure their participation is permitted, and in accordance with applicable with ethics and compliance policies and laws. This exam offer is not valid and void to applicants residing in Belarus, Cuba, Iran, North Korea, Russia, Syria, Region of Crimea, and where prohibited. For additional issues and questions, please contact fabricpartnersteam@microsoft.com.MCT New and Renewing MCTs.
We are getting very close to launching our new MCT Enrollment tool for renewals and new enrollments. To facilitate this, we are no longer accepting manual enrollments for becoming an MCT. I have informed the ICSPs. However, this will only be temporary, as our tool is expected to be operational by the end of next week (April 25th). I have informed the MCTs in the MCT Lounge as well. Additionally, I have invited MCTs to join me next week (April 24-25) during our monthly MCT Program update meetings to learn about the renewal process. Thank you all for your patience over the past year as we completed our SFI upgrades. Sarah Kong MCT Program ManagerFY25 Monthly Training Services Partner Community Call Thread
We will use this thread to communicate updates (invites and links) for the monthly TSP Community Calls. Thanks for joining us on yesterday's June TSP Community Calls. You can now access the recording, deck, and transcripts in our temporary shared folder: https://aka.ms/TSPCC_June24. The last year of calls continue to live on the Learning Resources site: https://partner.microsoft.com/marketing/learning-resources#/ We will not have a July call. Our next call will be August 28th. Invites are attached.
New Co-sell Coaching episode with Silverfort on May 14
Announcing the next episode in Co-sell Coaching, featuring JonathanNativ, Director of Strategic Alliances at Silverfort. Join us on May 14th for this new marketplace community event series, where Microsoft partners walk their peers through best practices on how to co-sell effectively through the marketplace, and host a live Q&A along with Microsoft co-sell subject-matter experts. In the third event in this series, Jonathan will cover how Silverfort: ▪️Went from $0 to over $10M in Marketplace Billed Sales (MBS) in just 2 years ▪️Used the marketplace to close deals faster and with less friction ▪️Closed a recent marketplace deal with a large UK oil and gas company Each Co-sell Coaching event features a live Q&A with Microsoft partners and Microsoft subject-matter experts. RSVP here.#Fabcon 2025
It was great to be in Vegas riding the Fabric wave with more and more synergies to partners and learning new ways to collaborate with the Fabric enterprises. More details here :https://www.linkedin.com/posts/kavithasrinivasan8_microsoftfabric-dataquality-azure-activity-7313497641399590913-UmDr?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAQBJUsBfempCP1WzY6ykh_0kPpSiRMV4EkJoin us in Seattle for a software company + marketplace social, the week of Microsoft Build!
Join us for an evening of networking, entertainment, and celebration! The Azure Software Development Company and Marketplace teams are hosting an exclusive partner reception near the heart of downtown Seattle on Monday, May 19 at THE SHOP. We’ll have the backdrop of a world-class car collection, exquisite food, and drinks as well as immersive experiences including an adrenaline-pumping race car simulator and interactive tours. This event takes place the week of Microsoft Build. Transportation (shuttle buses) will be provided from the Seattle Convention Center to THE SHOP. RSVP today: Software Development Company Happy Hour at Microsoft Build Note: Given capacity limitations we can offer each company up to 3 individuals to attend. After completing the RSVP form, save the event details to your calendar!
Events
**Event Date & Time: April 28, 2025, 12:00 - 1:00 PM UTC+8 Singapore **
Learn how to effectively plan, build, and deploy generative AI solutions. Join us at Microsoft ISV AI Envisioning Day: Get th...
Online
**Event Date & Time: April 29, 2025, 1:00 - 2:00 PM UTC+0 UK **
Learn how to effectively plan, build, and deploy generative AI solutions. Join us at Microsoft ISV AI Envisioning Day: Get the Framew...
Online
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