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With its scheduling solutions, MyHealthDirect was looking to address the problem of consumer access to healthcare. “Providers all use different systems to run their practices,” said Tom Cox, CEO of MyHealthDirect. “That makes it very difficult to access across the healthcare system."
"We engaged Microsoft to help us. They brought partner organizations to the table; they got involved; we had professional direct support. We were able to make this a seamless transition for our clients."
To offer a higher level of availability, MyHealthDirect decided to move to the cloud and chose Microsoft Azure as its service provider. “Patients want to be able to schedule appointments all day long,” said Scott Papador, CIO of MyHealthDirect. “We were able to use the redundancy within Azure to provide always-on capability for our clients.” “We've seen great growth in our business at MyHealthDirect, and one of the reasons we selected Microsoft Azure is that we know that they can grow with us as we grow into the future,” said Cox, who believes that their solution benefits both patient and provider. “We make access to healthcare easy for the consumers, which drives more volume to the providers.”
Headquartered in the United States, MyHealthDirect connects patients with the right provider, at the right time. Using a cloud-based consumer scheduling and referral management platform, MyHealthDirect enables care coordination in real time. Integration across disparate systems allows organizations to improve access to care and the patient experience.
Healthcare