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"I am particularly impressed by the willingness and the effectiveness of Microsoft to help us on the development of our company. It is a real accelerator."
TokyWoky deployed a crowd-sourced CRM tool on the L’Oréal Paris website. The tool, which runs on Microsoft Azure, helps website visitors get real-time insights and answers from fellow users of L’Oréal beauty products. Microsoft published a video demonstration of the solution, featuring L’Oréal and TokyWoky. The next evolution of the tool will use Power BI to generate data reports to learn more about visitor concerns and transformations. TokyWoky’s relationship with Microsoft has helped it acquire several new customers, including L’Oréal Paris and Lancôme Paris. According to TokyWoky COO Timothée Deschamps, partnering with Microsoft has allowed TokyWoky to “make contact with people in these companies who would not normally be accessible.”
Headquartered in France, TokyWoky lets you get live advice from all the visitors who are surfing the same website as you.
Retail and Consumer Goods