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Join the Fabric Partner Community for this Week's Fabric Engineering Connection calls!
Are you a Microsoft partner that is interested in data and analytics? Be sure to join us for this week's Fabric Engineering Connection call, now offered at two different times! 🎉 This week's Fabric Engineering Connection calls will include Peri Rocha presenting Fabric Data Warehouse: Data Ingestion Performance and Best Practices, followed by Santhosh Kumar Ravindran presenting Best Practices & Updates to Performance, Capacity Settings, and Upcoming Network Security Features. The Americas/EMEA Fabric Engineering Connection call will take place Wednesday, May 14, from 8-9 am PDT. The APAC Fabric Engineering Connection call will take place Thursday, May 15, from 1-2 am UTC/Wednesday, May 14, from 5-6 pm PDT. This is your opportunity to learn more, ask questions, and provide feedback. To join the call, you must be a member of the Fabric Partner Community Teams channel. To join, complete the participation form at https://aka.ms/JoinFabricPartnerCommunity. We can't wait to see you later this week!
Urgent Request for Assistance: Overcoming Verification Challenges in AI Cloud Partner Program
Hello Community, I am reaching out as urgently seeking guidance or insights from those familiar with the challenges of the AI Cloud Partner Program or anyone who can offer assistance. We are currently handling two domains: main domain (A): Our actively managed Sales Intelligence SaaS. email domain (B): Previously active service, now pivoted to main domain and used internally. Over the past month, we have faced significant hurdles in the verification process of the AI Cloud Partner Program, despite rigorously following all outlined steps from Microsoft and various community resources. Here’s what we have undertaken: Contact Information: We transitioned from using generic email addresses like contact@ or marketing@ to personal accounts after learning they could lead to application rejections. Documentation Submission: Initially, we provided receipts as Namecheap does not issue invoices. After realizing that only invoices were acceptable, we ceased submitting receipts. Domain Hosting and Privacy: We meticulously matched the contact profile details—company name, address, contact information—down to case sensitivity on our email domain (B), which we host directly. Furthermore, we disabled privacy features in WHOIS to expose my personal information, prioritizing compliance over privacy. Support Interaction: We are actively engaging with the partner support through three ongoing support tickets, attempting to resolve our issues. Separately, we reached out to Microsoft’s Partner Twitter handle but have not received a response. Parallel Certification Attempt: Our application to the ISV Success program was stopped because our account showed "multiple failed attempts," according to their system. This has blocked us from proceeding with our Account Verification. Despite these efforts, we are still awaiting a final decision from the AI Cloud Partner Program, now well beyond the initial promise of 3-5 business days, extending over ten days. The documentation requirements for the ISV Success are identical to those of the AI Cloud Partner Program, heightening our concern as both are crucial for our business operations, which are currently under severe strain. We are in dire need of a more personalized response to understand possible missteps or further required actions. The generic responses from the partner center have been unhelpful and frustrating. Does anyone have any insights or can offer assistance on how to move forward in this situation? Has anyone else faced similar verification challenges? Thank you in advance for your support and guidance.
Microsoft's Verification and Support System
Microsoft's verification and support system is absolutely appalling. Despite providing every piece of required information for my company, their system continues to reject my verification attempts. I've gone above and beyond by paying extra to create additional email accounts in the format email address removed for privacy reasons. I've submitted QR-coded invoices officially verified by government authorities. Our WHOIS data is current and accurate. My name matches perfectly across all documentation and our DUNS number is correct. Yet, I keep receiving the same frustrating response: "This is because the primary contact details did not match." When I reach out through their official support channels, it takes them five days just to respond. It's been two months now, and I'm still waiting for approval just to register. It's absurd that such a large company maintains such a disastrous system. All they need to do is verify real users directly without relying on AI algorithms. They're so focused on automating everything with artificial intelligence that they've created a dysfunctional process. Despite all their technology, humans still remain superior at handling these verification tasks, yet Microsoft seems determined to automate a process they haven't properly designed.
Error message: unable to validate your 'Create new GDAP relationship'
In Partner Center I want to create an admin relationship request for a certain customer. As you can see below I receive an error message when I clicked on 'finalize request'. The details of the error message: We are unable to validate your 'Create new GDAP relationship' request at this time. Be advised anonymous connections are not allowed for this service. If you believe you received this message in error, please try your request again. Click to learn about action you can take. If the issue persists, contact support and reference message code 715-123220 and Transaction ID: xxxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx. I tried to create a request on different times of the day and even my colleague doesn't managed to finalize the request because she also receives the same message. Does anyone here has a solution for this because I need to create this request as soon as possible. Thanks in advance!NEW Copilot ILTs coming your way May & June!
UPDATE TO AI-3016! AI-3016 was marked incorrectly on the marketing slide below. This course will be offered as an Applied Skills Copilot ILT. The updated version has been shared below. _______________________________________________________ Note: Please click on image to view full-size. Thank you
ANNOUNCEMENT: Dynamics 365 Finance & Operations Licensing Update
As part of our continued efforts to support customers in achieving license compliance, please take note of the following key dates and actions related to the Improved User License Validation initiative:​ 👥 Who should attend​ Dynamics 365 ERP practice leads​ Dynamics 365 ERP marketing, sales, and commercial leads​ Dynamics 365 ERP partner alliance leads​ 📖 Prep​ Review Simplifying License Management for Dynamics 365 Finance & Operations​ Review On-demand Landing Call (May 6)​ Attend the Office Hours on May 13th and 20th for live Q&A session.​ Note: You must have attended either the live or on-demand session of the Landing Call to receive an invitation to an Office Hours session.​ For more information or questions, reach out to the Dynamics 365 Community.
CSP relationship scenarios
In the Partner Center documentation at https://learn.microsoft.com/en-us/partner-center/enroll/csp-supported-partner-relationships, I find sample scenario 4b and sample scenario 5, which contradicts each other. Sample scenario 4b appears to say that we can buy four ourselves if our production environment is separate from the one used for CSP business, while scenario 5 appears to say that we cannot. Which one is it?BizApps D365 Specialisation SMB
Hello community and MS folks, As per partner portal you need 5x MB800 certifications to meet the BC skills requirements. Could it be that MS has forgotten to add the advanced certification MB-820 to the list of eligible certifications? It wouldn't make sense to exclude MB-820 from this list would it?
OV Subscription and M365
Hi Microsoft Community, at the Moment we the following situation with one of our Customers from Germany. The customer has two differrent types of contracts at the Moment, one is a M365 contract and the other one is an Open Value Supscription contract. As an attachment to this E-Mail i share the actual licenses of the Customer with you. The customer has the follwing licenses: M365: 1x Dynamics 365 Customer Voice for Teachers 200x Microsoft 365 A3 for Teachers 5600x Microsoft 365 A3 for Students 5x Microsoft 365 A5 for Teachers 100x Microsoft Teams Telefon Standard for Teachers 25x Microsoft Viva-Suite for Teachers 5x Planner for Project Plan 3 for Teachers 3x Planner for Project Plan 5 for Teachers OV- Subscription: 200 FTE; MS Core CAL Client Access License Suite, incl. Software Assurance. 2x MS Exchange Server Standard, incl. Software Assurance. 200 FTE; MS Project Professional incl. Software Assurance 200 FTE; MS Visio Professional Enterprise Device, incl. Software Assurance 25x MS Windows Remote Desktop Services User CAL 1x MS SQL Server Standard Edition, incl. Software Assurance 2x MS SQL Server Standard Core, incl. Software Assurance, 2 Licenses 320 Cores; MS Windows Server Standard, incl. Software Assurance 48 Cores; MS Windows Server Datacenter Core incl. Software Assurance The customer is a school and can participate at the Microsoft Education programm. Since the last partner of the customerdidnt do a good consulting job and wasnt able to answer the questions of the customer properly, he is now very sensitive about some questions he has. Maybe you can help us with those questions too: With the Microsoft 365 A3 License for Teachers or Students there also comes a Windows 10/11 Desktop Operation System Upgrade to Windows 10/11 Education/Enterprise. Is there a proper Operations system like Windows 11 Pro OEM needed to install the Windows 11 Education Edition on the PCs or can the customer also buy Systems without any Microsoft Operation Systems and install the Windows 11 Education license directly on the Device? To open up a Open Value Subscription Contract there are qualified Products needed. In this case its the Microsoft Core CALs. Are they always needed or is it possible to open a Contract without them? Cause the CALs would already been licensed about the Microsoft 365 A3 Licenses. Is it still true, that when you License all FTEs in a Open Value Subscription contract that you can Provide all those Licenese for the Students too, for example: Visio, Project, Windows Server? If yes, how can the Students get those licenses? Is there still a Microsoft Portal where they can sign up with their school account and can Download those Licenses? Thanks for your help. Best regards Christoph
New 3Yr Offer for ME3 and ME5
I see the announcement in Partner Center Announcements that the 3Yr Term for ME3 and ME5 will be available in June and there is an FAQ, but it says I don't have permissions to access. Can anyone else access this? Also, does anyone know what the liability is for the Partner? When I look at the billing terms documentation for 3Yr terms, it was last updated April 25th and is very specific to Dynamics. It does state that a partner can cancel during the term, but again, is that specific to Dynamics or is that an option for the new SKUs as well?Why do TSPs ask for a secondary email?
Hi there, I have a question for TSPs regarding MTM setup for MCTs. Why are you asking MCTs to create or use a secondary email address for MTM? As we approach FY26, MCTs will be required to provide their MTM user ID (which is their email address) during renewal. This is essential for us to query MTM and verify that they are meeting the requirement of delivering six sessions per year. If MCTs are using a different email for MTM—especially one assigned by a TSP—it may prevent us from accurately tracking their activity, which could impact their renewal eligibility. Is there a specific reason for requesting or assigning alternate emails for MTM accounts? ThanksDo you need admin privilege to purchase on AppSource?
Hi Community, We are an ISV and publish Apps on AppSource. I’ve always assumed that anyone with a valid email and credit card could purchase a product through AppSource. The requirements on this Microsoft page seem to support that: https://learn.microsoft.com/en-us/marketplace/purchase-software-appsource However, I recently discovered that only Microsoft 365 admins can access order details in the Admin Center. For example, clicking on your badge in AppSource, View all orders in Admin Center, redirects you to this link: https://admin.microsoft.com/Adminportal/Home#/subscriptions/apps But if your account isn’t an admin, you’ll see this message: Switch to an account that has permission Your account (xxxxxx) doesn’t have permission to view or manage this page in the Microsoft 365 admin center. This is confusing. If any user can initiate a purchase, why can’t they view or manage their orders? And if only admins are meant to complete or manage purchases, why is the checkout process open to all users? Would appreciate any clarification or official guidance on this. Thanks!I have a question about upcoming FY26 on the Distributor side minimum of 30 million USD TTM billed.
I am in Tie Distribution, distributing in Thailand. i see New Update What does this mean, please elaborate. I want to know how the revenue is calculated and is the minimum really 30 million USD? How can I check how much the current amount is? How is the TTM billed CSP revenue measured, and where can we view our historical data?Microsoft Store Developer registration
follow the link register store develper account: https://developer.microsoft.com/en-us/microsoft-store/register I keep getting the following error message: Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you require further information please reach out to Microsoft support with reference number: xxx and transaction ID: xxxx I found this post and encountered the same problem, but he said that re-registering an account can solve it, but I re-created 2 accounts and it still doesn't work. Microsoft developer registration | Microsoft Community Hub what should i do nextMCT New and Renewing MCTs - Update May 5
Updated May 5. Our renewal and enrollment tool is not available yet. The renewal tool will be released first in the next few weeks, followed by the new enrollment tool. Although it is the same tool, we are rolling it out in stages. I will update this post as soon as the tool gets released. Thank you for your patience. We are experiencing technical difficulties with our enrollment tool. As a result, we will continue to accept manually enrolled trainers. Please collaborate with the ISCPs, as was done from June 2024 to April 2025, to manually enroll MCTs. Thank you all for your patience over the past year as we complete our SFI upgrades. Sarah Kong MCT Program Manager
A Tale of Verification
It took four months but I was finally verified. I'm sharing my story to help others and show how utterly broken this process is. It's so bad that I have to wonder if it's to artificially keep the amount of partners low or some sort of psychological experiment. Only those stubborn and foolish enough to keep trying for months are worthy to be an almighty partner. Jill, assuming you're a real person, I appreciate that you're the only representative who will even talk to us. It's not your fault that you're moderating a forum in a subject you have no knowledge or control over, but some of your responses have been dismissive or incorrect since the material you're working with is incorrect. For example, "This application is insufficient for the requirements of the program. At this point, we are unable to provide any further Support." is simply a canned response I received on my very first ticket; prospective partners can keep appealing (how many times? no one knows). I wish it worked the way all of the resources you link propose it does. We aren't all incompetent. Might I suggest that Microsoft attempt to audit themselves by anonymously following their own instructions? You don't even need to register a real company since all verification is done via unreliable documents. No one clicked the legitimate Whois and government links I sent. Here are some things I encountered, off the top of my head: For the majority of the process, there was no way for me to upload documents on the website, forcing me to open tickets and be subjected to what I theorize are real people who use a poorly coded AI to "verify" documentation. Microsoft articles are inconsistent or horribly outdated. No one knows what's going on, not even the AI that gave me conflicting (and wrong) answers. There was nowhere to input a DUNS number but I was luckily never asked to submit one. The "Fix now" button did nothing until the very end when it suddenly started to work, but it just wasted my time. Speaking of wasted time, the partner dashboard is the slowest website I've visited in recent memory. Generic email addresses like "support" or "help" aren't valid, you must use your name. Fine, but changing my email address and attempting to verify it resulted in an error code and no verification email. Microsoft support was useless whenever I submitted bug reports. I don't even remember how I got past this step, I think I created another user on the organization and restarted the process with the new email. The third-party verification app fails silently on older phones. I would periodically lose identity verification status while waiting for employment verification. If this happened while waiting for a ticket response, the support agent wouldn't even acknowledge the step I was really on, so I had to check and re-verify every day just in case I received a reply. The last time this happened, I was trying to get developer verification which doesn't even require identity verification. There was no way to respond via the web interface without uploading an image, so I uploaded my verified identity success screenshot. I didn't get a response, forcing me to open another ticket. I was told I hadn't satisfied a step when I clearly had a green check mark next to it and in some cases had completed it multiple times. Support isn't allowed to go off script, possibly because they aren't real, even when you are having a comical mental breakdown in a ticket. I think the main issue people are encountering is that they're sending in piecemeal documentation that satisfies all requirements when looked at separately, but no one is looking at it separately; it must all be in one document for an AI to read. This is not disclosed. You must make sure your PDFs (forget images) are readable by AI. Copy paste them into a text document to ensure legibility. This is not disclosed. Even if the document has everything required and is readable by AI, they might reply with the exact same response requesting the same document that you just sent them. When I achieved partner, I wasn't informed for over a week and kept receiving "Thank you for reaching out!" emails. It took me another month to get past developer verification. Why is there not one single verification process? Why is domain verification not complete as soon as I update my CNAME/MX records, a requirement for even using my account? Why, why, why... Good luck everyone. Hopefully I don't randomly lose verification like I have my sanity!
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