Thank you for your interest in the Online Services incentives programs. As you explore the portal and discover member benefits, know that this page is designed to provide you with the tools necessary to help you and your customers succeed.
Within this page you will find information on incentives, eligibility, and policies regarding the Online Services incentives programs, which include Advisor Sell and Online Services Usage.
Review the content on this page for a quick overview of program changes and updates. These changes and updates can occur throughout the year.
FY16 Incentives
For existing Online Services partners participating in Online Services Usage (previously OSA Deploy) please review the complete training under the Know, plan and execute section for this exciting new incentive.
For Online Services partners participating Online Service Advisor Sell (previously OSA Web-Direct) incentives please review the Online Incentives overview section to learn what is new in FY16.
Updates
Come back soon to review our quarterly updates.
Get ready to earn incentives with Microsoft using these knowledge-building resources.
These training modules provide detailed information on how incentives are calculated and the earning levers and rates for Online Services Usage and Online Service Advisor Sell incentives.
Usage
Online Services Usage Incentives – Earnings and Calculations
Online Services Usage Incentives – Active Usage
Sell
Online Services Advisor Sell Incentives – Earnings and Payment
These training modules provide a summary of incentive policies for both Online Services Usage Online Service Advisor Sell incentives and details Online Service Advisor Sell incentives on fee statements.
Usage
Online Services Usage Incentives – Policies
Sell
Online Services Advisor Sell Incentives – Payment Policies & Fee Statements
Becoming a Partner of Record (POR) is crucial for your success and required to earn Online Service Incentives. This link will bring you too details about the process to become your customers’ POR.
Online Services Advisor Sell Incentives - DPOR
Online Services Usage Incentives - DPOR
The Incentive and Implementation Guides provide step-by-step views and detailed information for specific elements of the incentive program. The Incentive Guides summarize the requirements to participate in Microsoft Online Services incentives, while the Implementation Guides provide a step-by-step view on how to participate, earn, and maximize recognition of your deployment efforts with incentives. Both guides can be found on the Partner Incentives page.
Go to Partner Incentives
This section covers billing as it relates to customer purchases. You can pay with all major credit cards, and your subscription amount will appear on your monthly credit card statement. For Office 365 Enterprise, Midsize Business, and standalone plans, you have the option to receive an invoice and, depending on your choice of services, you will be billed either monthly or annually. You receive an email message when your invoice is ready to be viewed and, if a purchase order (PO) number is entered when you buy your subscription, that number is included in your invoice.
Get more information on the billing process
The following resources offer quick access to information about partner programs, incentives, useful forms, and your Partner Dashboard.
The Online Services Partner Dashboard helps resellers and distributors track the status of their customers’ subscriptions for Microsoft Office 365, Microsoft Intune, and Microsoft Dynamics CRM Online.
View the Online Services Partner Dashboard
Partners can view and download the following reporting items from the Partner Incentives Reporting Analytics site:
- Consolidated Earnings
- Paid Statements
- Digital Partner of Record Transition Reporting
- Program Detail Reporting
(You will be asked to log in using your Microsoft Account (previous LiveID) associated with your Microsoft Partner Network ID. You will be asked to log in using your Microsoft Account (previously LiveID) associated with your Microsoft Partner Network ID. Once you log in, you will be able to access the reports listed above.)
Go to the Partner Incentives Reporting Analytics Site
This section will guide you through your options to obtain support from Microsoft.
Microsoft offers support for both you and your customers for individual products and program-related questions. Learn more about your support options with this training.
Online Services Advisor Sell Incentives – Support and Resources
Online Services Usage Incentives – Support and Resources
Review the Customer and Partner support options
Support including self-help, live support agents, community support, and support tickets can be accessed through the Microsoft Partner Network. Under the "Support" tab, select "Contact Support." When the portal opens, select "Partner Incentives" as your Category. You are then able to choose your Topic and Issue:
Get started on your support request
Questions relating to the Online Services Advisor Program including payment?
Choose the category “Partner Incentives” and the topic “Online Services Advisor.”
Looking for product support for O365, Microsoft Intune, or Enterprise Mobility Suite?
Choose the category “Product Support” and select the topic for the product you’re asking about.
Product Support for Dynamics CRM Online
Get support for Microsoft Dynamics CRM Online on Partner Source