Advanced Support for Partners

An ideal support plan for growth-stage and mid-market cloud partners.

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Cloud-focused support at an economical price

Keep your customers satisfied and your business running smoothly with quick-response problem resolution for Microsoft Azure, Office 365, and Dynamics 365.

Technical support

Get prioritized cloud support and open tickets on behalf of your customers.

Cloud enablement services

Benefit from hand-picked cloud enablement services that can help you accelerate cloud adoption.

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Account management

Work with a pooled services account manager for escalation management and advocacy within Microsoft.

See if Advanced Support for Partners is right for you

Tell us about your business and a support specialist will contact you to review your options.

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What’s included?

Our fact sheet details the features that can help you expand your services portfolio.

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"When I make a business decision, I need to analyze whether it saves me money or makes me money. Advanced Support for Partners has the potential to do both."

— Jaime McMahon, Vice President of Sales and Marketing, ProServeIT (Canada)

Read real stories of partners just like you

Learn how other Microsoft cloud partners have used Advanced Support for Partners to increase customer satisfaction and consumption of cloud services.

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FJH Sistemas

See how FJH Sistemas leverages Advanced Support for Partners to gain product expertise and access a wide range of support.

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IT Weapons

Learn how IT Weapons uses Advanced Support to help customers transition to the cloud and accelerate their business growth.

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Cavalry

Discover how Calvary helps customers migrate to the cloud with expert advice and training from Advanced Support for Partners.

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Compare our partner support plans

Advanced Support for Partners is ideal for partners who are growing their cloud businesses and need a higher level of service than the Microsoft Partner Network provides, while Premier Support for Partners provides comprehensive support across the entire Microsoft platform.

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