Customer expectations have never been higher. Meeting them requires personalized service, high-quality interactions, and seamless, connected experiences at scale.
Organizations are looking for partners with proven skills and experience in service transformation. This specialization will help partners showcase that differentiation and make it easier for customers to find the partner expertise they need to support their growth.
Partners with the Service specialization demonstrate verified knowledge, substantive experience, and documented success in Dynamics 365 Service and in innovating solutions across the service spectrum.
After meeting the comprehensive requirements to earn a specialization, partners receive a customer-facing label that they can display on their business profile in Microsoft AppSource. They are prioritized in customer searches to drive new business and can generate a certified letter from Microsoft that verifies their specialization.
How long will my specialization stay active?
Your organization's Service specialization will remain active for one year. After that, you can renew it, providing you meet the requirements.
How do I earn this specialization?
There is no application process for the Service specialization. If you have a relevant Solutions Partner designation, you'll be notified in Partner Center that you've been awarded the specialization after meeting all requirements.