How Microsoft 365 enabled EC3 Brokers to transform its business
When insurance and reinsurance brokerage EC3 Brokers first settled into its new office, it knew it had some work to do. A relatively new business originally established in 2013, EC3 Brokers inherited older equipment including a telephony system that was near end of life and ill-equipped to empower its employees to collaborate with the agility expected in a modern workplace.
“Initially, when we came to work with EC3 it was stuck working with an outdated telephony system that was very poor. It was also buying Office 365 on a license-by-license basis and had different members of the organization working on different operating systems with different applications. It had separate providers doing its networking which caused other issues—all in all, it was working with four different providers and knew that it was time to make a change,” said Kieran Fox-Higgs, Relationship Manager at SIPCOM.
In addition to its need for modernization, EC3 Brokers desired to update its approach to cybersecurity. It wanted to stay a step ahead to ensure it was not the victim of ransomware attacks or other cyber-breaches.
Fortunately for EC3 Brokers, SIPCOM was able to help.
“When we approached EC3 Brokers, it was looking for a go-to expert who could bring it into the 21st century—it was also very keen to embrace cloud solutions and experience the value those services could bring to its business,” said Kieran Fox-Higgs, Relationship Manager at SIPCOM.
As a partner with specializations spanning across telecommunications and security, SIPCOM was ideally suited to be EC3 Broker’s partner of choice. SIPCOM offered a fully serviced and managed iteration of the new Microsoft 365 solution that encompassed Office 365, E3 office suite, and email, as well as a hybrid version of Skype for Business based out of two of SIPCOM’s own datacenters for high availability. It also provided EC3 Brokers with direct connectivity to these datacenters to minimize latency and maximize the speed of its network.
Before finding SIPCOM, EC3 Brokers was forced to deal with the pain of working with disparate solutions managed by separate vendors. By switching to Microsoft 365, a fully integrated solution, EC3 Brokers can renew its focus on its core business and feel confident that its technology is in place to support it.
Further, Microsoft 365 provides the full suite of security solutions from Office 365 Enterprise E5, including Advanced Threat Protection, Threat Intelligence, Advanced eDiscovery, and Advanced Data Governance solutions—all of which have served to modernize EC3 Broker’s overall security and prepare the company to comply with a stricter regulatory environment.