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February 2023 Software Assurance (SA) 24×7 Incident Support retirement

Дата изменения 2022-09-07

Due to current benefit usage, the 24×7 Problem Resolution Support benefit will be fully retired for all customers effective February 1, 2023. This means that new SA 24×7 Problem Resolution Support incidents won’t be allocated from that date. Existing SA 24×7 Problem Resolution Support incidents can be used or transferred to a Microsoft Support contract before February 1, 2023. Unused incidents won’t be available starting February 1, 2023.

Коммуникация Enterprise Выбрать Select Plus Образовательные учреждения Соглашение Get Genuine Windows (GGWA) Соглашение Get Genuine Windows (GGWA) для крупных организаций Государственные учреждения Open License Open Value Подписка Open Value Соглашение Microsoft Products and Services Agreement (MPSA) 612 792