Microsoft for government

“... our processes were manual. Now, it takes less time, and we have also eliminated data entry errors and improved accuracy.”

“By using Microsoft technology ... two or three times a year, we get all the innovations applied and available to us.”

“The organisational benefit so far can be measured in the time we’re saving per call. But the improvement to the contact agent experience is probably the biggest change at the moment.”

“We worked with Microsoft to recover from a sophisticated, targeted cyberattack in only three days.”

“We want our citizens to know that ... we’ll deliver accurate answers to their questions whenever they ask”.

“Although we have physically moved away from citizens, we have brought them closer to our government.”