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Explore Services Provider License Agreement content, including upcoming changes and new program information.
Services Provider License Agreement content is listed here by category. Select a tile or use the search bar to find what you need.
Detailed view of active and upcoming promos for partners and customers
Monthly calendar views of recent and upcoming launches in Volume Licensing
Improvements to the end-to-end VL partner experience
The latest Global Promo Readiness Guide has now been published
The Enterprise monthly update provides program information and news.
CLT retired, additional taxonomies for My Cases and Support workspace
CLT to be retired on February 17, 2023
POET enhancements to reduce reliance on manual submission
PO issue no longer a reason for invoice dispute from February 2023
Separate taxonomy for US government deals submitted in VL Central
Using support case closure link for providing feedback
List of bug fixes and upcoming enhancements in eAgreements/VLCM
The workspaces in the Volume Licensing Central tool will replace CLT
Launch of the My Cases and Support and User Management workspace
Guidance on ROC validation of e-signatures
Downloadable Excel version of the promo guide
Information on active and upcoming promos. for partners and customers.
Monthly calendar views of recent and upcoming launches for CSP, VL, and ISV.
Guide to the Contracts Workspace, Sign-in and User Management in VL Central.
Orders workspace and reservation reconciliation scenarios
Hosting outsourcing and licensing changes
Pricing update: Informational briefing on price list changes
FAQ: FX rate changes for commercial cloud services and software
FAQ on the Singapore GST rate change
CSP-Hoster partners are required to submit a quarterly use report.
Guide to the Reporting & Analytics workspace on VL Central
Answers to partners' questions on the CSP-Hoster program
Partner overview of the new CSP-Hoster
Licensing guides, partner guides, and product terms per program
Support and troubleshooting topics
Resources for agreement per program, creation, and maintenance
Resources on compliance and partner contractual obligations
Resources on credits and adjustments
Additional processes essential to transact
Overview of explore.ms, pricing, and quoting
Resources for orders per program as well as tools
Resources for LSP onboarding
Resources for online licensing, reservation, and management
Full collection of resources to guide you through LSP programs