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How It Works
Get managed support and proactive services across the full Microsoft platform.
Microsoft Premier Support for Partners offers complete, end-to-end managed support across the full Microsoft platform to meet your complex needs, expand your capabilities in the cloud, and collaborate more strategically with Microsoft.
Get the fastest response times for you and your customers—and critical situation support for the most pressing cases.
Benefit from a designated account manager for escalation management, collaboration with Microsoft, and support planning.
Workshops and other proactive services for you and your customers that enrich knowledge and drive customer adoption.
Solve complex IT challenges and ensure maximum uptime with our in-depth support services.
Our fact sheet details the features that can help you expand your services portfolio.
Learn how other Microsoft cloud partners have used Premier Support for Partners to maximize revenue and drive customer value.
Explore a collection of case studies highlighting the success of partners using Premier Support for Partners.
See how Capgemini used Premier Support for Partners to expand its proactive support capabilities and improve customer experiences.
See how Navisite used Premier Support for Partners to deliver managed Office 365 support services up to 50 percent faster.
See how Spark used Premier Support for Partners to increase their technical readiness and meet evolving compliance regulations.
Premier Support for Partners provides comprehensive support services for established businesses—including ISVs, managed services providers, and systems integrators—while Advanced Support for Partners is ideal for growth-minded cloud partners who need a higher level of service than the Microsoft Partner Network core benefits provide.
Find out how Premier Support for Partners can set you and your customers up for long-term success.