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Explore Services Provider License Agreement content, including upcoming changes and new program information.
Services Provider License Agreement content is listed here by category. Select a tile or use the search bar to find what you need.
Detailed view of active and upcoming promos for partners and customers
A calendar view of recent and upcoming launches that affect you
The latest Global Promo Readiness Guide is available
Latest Enterprise update now available
Information on Microsoft transformational changes through journey maps
The Global Promo Readiness Guide is available
Office Hours session regarding TTTC for North American LSPs on March 8
April 2023 price lists refreshed on explore.ms
Contract submitter role and CPS decoupling feature enhancement
Using the feedback survey link in your support request closure email
CLT retired, additional taxonomies for My Cases and Support workspace
Prepare your customer - Adobe Sign integration into eAgreements (VLCM)
Mitigation measures to address partner issues
CLT to be retired on February 17, 2023
Update for partners on Volume Licensing contract signature scenarios
POET enhancements to reduce reliance on manual submission
PO issue no longer a reason for invoice dispute from February 2023
New UI messaging in POET
Nomination window for Operational Excellence Award opens on February 8
Downloadable Excel version of the promo guide
Information on active and upcoming promos for partners and customers
Monthly calendar views of recent and upcoming launches
Latest partner feedback and our corresponding course of action
Contract submitter role and CPS decoupling for physical signatures
New tool to improve Volume Licensing (VL) experience
Answers to common questions about Volume Licensing Central
Updated METEAOP form for ramped offers starting late February 2023
Phase 2 enhancements for POET
Hosting outsourcing and licensing changes
How to use VLCT for submitting credit requests
Guide to updating partner contact information
eAgreement Scenario Based Trouble Shooting Deck
Resources on credits and adjustments
Additional processes essential to transact
Support and troubleshooting topics
Overview of explore.ms, pricing, and quoting
Resources for orders per program as well as tools
Resources for LSP onboarding
Resources for online licensing, reservation, and management
Resources on compliance and partner contractual obligations
Resources for agreement per program, creation, and maintenance
Full collection of resources to guide you through LSP programs
Licensing guides, partner guides, and product terms per program