Further your goals with Microsoft events

Microsoft AI Contact Center: Redefine your Customer Experience

In today's fast-paced digital world, contact centers play a crucial role in shaping customer experiences and driving business success. A modern contact center is not just a support hub; it's a strategic asset that significantly impacts customer satisfaction, loyalty, and overall business performance. Microsoft's Contact Center solutions, powered by Dynamics 365 and AI technologies, are designed to transform traditional contact centers into intelligent, efficient, and customer-centric hubs. Join us for an immersive day with sessions on all components of the Dynamics 365 Contact Center, providing you with a comprehensive understanding of how to transform your contact center using the latest technologies and best practices. We will also demonstrate how it has impacted our own Microsoft Support organization and that of our customers. Join us for: Deep-Dive Sessions Live Demonstrations Customer stories Future Roadmap Networking Opportunities Gain valuable insights into the future of contact centers and implement these learnings to your own organization, driving innovation and business success. We look forward to seeing you at the event and transforming your contact center together! 

Microsoft Nordic Supply Chain Event – Supply Chain Management in the era of autonomous AI ERP

We are excited to invite you to our upcoming in-person event, "Microsoft Nordic Supply Chain Event – Supply Chain Management in the era of autonomous AI ERP". This event will explore the transformative power of artificial intelligence in optimizing supply chain operations, enhancing business agility, and driving supply chain automation. You will meet with our product group experts to get insights into the future of AI-ERP and our latest supply chain additions and AI agents within vendor communication, manufacturing optimization, quality management, demand planning, warehousing, and manufacturing to help you thrive. Event Highlights: Strategic Value of Microsoft AI infused ERP platform: Understand how the MS ERP platform can be a game-changer for your business, enabling autonomous agents and automation. Business Value Insights: Learn about tangible business benefits and real-world success stories from organizations that have leveraged AI enabled with Dynamics 365 Supply Chain Management. Interactive Sessions: Engage directly with peers and the product group through interactive discussions, demonstrations, and focused breakout feedback sessions. 

Microsoft AI Contact Center Challenge 2025 - Hackathon

Join the Hackathon: Transform Your Contact Center Now! The Microsoft AI Contact Center Challenge 2025 is here with an exciting two-day hackathon designed to empower you to define, configure, and present a use case for a modern digital contact center platform. This is your chance to showcase your skills, collaborate with peers, partners and Microsoft experts to compete for the inaugural Dutch Contact Center Challenge title. Why participate in the Hackathon? Hands-On Experience: Gain practical experience by working on your own, real-world scenarios using Dynamics 365 Customer Service, Digital Messaging and Voice Channel, and Copilot Studio IVR. Collaborate and Innovate: Work alongside industry experts, peers, and Microsoft professionals to create innovative solutions that address your current business challenges. Showcase and share your skills: Present your use case to a panel of judges and compete for the chance to be recognized as the winner of the Dutch Contact Center Challenge. The final presentations and awards will be done mid-June in a anther day packed with inspiration. More details will be shared during the hackathon. After expressing your interest to participate by submitting the registration form, we will contact you to discuss the setup & logistics. We will also explain what we expect from the participants. We look forward to seeing your innovative solutions and celebrating your achievements at the Microsoft AI Contact Center Challenge 2025 Hackathon!

Microsoft Copilot Roadshow: Empower Your Business with GenAI

Welcome to an exclusive event designed to showcase the future of work with generative AI, featuring Microsoft Copilot and Agents. Join us for an inspiring agenda that includes executive insights on AI, best practices and examples from others as well as interactive sessions.This event is tailored to business leaders that want to stay ahead with the latest trends and technologies relating to generative AI in the workplace. What to Expect: Discover the impact of AI on modern workplaces.See how Copilot can revolutionize your workflow with real-world scenarios from various business roles.Hear success stories and gain insights from organizations successfully using Microsoft solutions. Learn expert tips on advancing your AI journey.Engage in interactive forums where you can test generative AI and discuss with specialists. Why Attend? Network with industry leaders and peers.Gain new perspectives on AI’s potential to enhance and simplify work.Exclusive hands-on experience with cutting-edge AI technology. Limited Spots Available! Secure your spot today and join us for a day of networking, learning, and discovering how AI can elevate your business.Register Now!We look forward to welcoming you to the Copilot Tour.

Microsoft Copilot Roadshow: Empower Your Business with GenAI - Digital

Welcome to an exclusive event designed to showcase the future of work with generative AI, featuring Microsoft Copilot and Agents. Join us for an inspiring agenda that includes executive insights on AI, best practices and examples from others as well as interactive sessions.This event is tailored to business leaders that want to stay ahead with the latest trends and technologies relating to generative AI in the workplace.What to Expect: Discover the impact of AI on modern workplaces.See how Copilot can revolutionize your workflow with real-world scenarios from various business roles.Hear success stories and gain insights from organizations successfully using Microsoft solutions. Learn expert tips on advancing your AI journey.Why Attend? Gain new perspectives on AI’s potential to enhance and simplify work.Exclusive hands-on experience with cutting-edge AI technology. Register Now!We look forward to welcoming you to the Copilot TourAgenda TimeSession09.00 - 10.15The AI Priority, The Latest Pulse of AI in the Workplace, and AI at Work Keynote10.15 - 10.30Coffee Break10.30 - 11.50Line of Business Use Cases and Examples, How to Lead a Successful AI Transformation, The Human-AI Partnership11.50 - 13.00Lunch Break13.00 - 15.00Business Impact and Perspectives, Copilot Analytics, Customer Panel and Real World Experiences, Microsoft's AI-lyftet

Fabric Analyst in a Day - intecs data, s.r.o. - Czechia

Power Pages in a Day - Koenig Solutions - United Kingdom

Dashboard in a Day - Pragmatic Works - United States

Microsoft Discovery Broadcast: Road to Autonomous ERP

Microsoft Discovery Broadcast: Road to Autonomous ERP Highlights from Road to Autonomous ERP UK Event Sameer Verma, Head of Product for AI ERP at Microsoft, is joined by technical experts to share the latest news around copilot and agents in the world of finance and supply chain management. Join us to hear highlights from the Road to Autonomous ERP event in the UK, and to participate in a live Q&A with our expert team. What to Expect: Keynote: Road to Autonomous ERP: Sameer Verma, Head of Product for AI ERP shares the latest agentic capabilities and roadmap to Autonomous ERP with Microsoft.Session: Driving Agility in ERP Transformation: Demystify ERP transformation with Maja Kovac, Technical Specialist Manager for Dynamics 365, as she discusses ERP implementation strategies and tactics.Technical Demo: Build an Autonomous Agent: See Copilot Studio in action, as Alicja Gilderdale, Technical Specialist (Global Black Belt) for Power Platform, showcases a custom autonomous agent for a vendor onboarding use case. Why Attend? Industry Insights: Get a look into the AI and agentic capability that puts finance and supply chain management in spotlight for technological innovation.Actionable Strategies: Discover practical approaches and dig into the technical depth to shape ERP transformation for you and your organisation.Interactive Live Q&A: Get your questions answered by our expert team in real-time. Who Should Attend? COOs/ Supply Chain Leaders & professionalsCFOs/Finance Leaders & Finance ProfessionalsCIOs/CTOs/Technology Leaders Don't miss this opportunity to lead the way for ERP transformation. Register now to secure your spot!

Copilot Studio in a Day - Koenig Solutions - Australia

Microsoft 365 Copilot Training for Operations

Join us for the Microsoft 365 Copilot Training for Operations, where you will learn how to use Microsoft Copilot to manage projects more efficiently, automate repetitive tasks, collaborate more effectively, and customize the tool to meet your unique needs.

Microsoft Power Platform Virtual Training Day: Fundamentals

Microsoft Copilot Connections: AI for Modern Marketing

Unlock the power of AI with Microsoft Copilot and transform your marketing strategy!Join us for a fast-paced, one-hour session to discover how AI can help your team acquire qualified leads, identify pipeline opportunities, and build lasting customer relationships. Picture a day in the life of your team with AI and Copilot: A campaign manager streamlining content creation and reporting tasks, a CMO generating precise marketing strategies in seconds, and a marketing manager leveraging actionable insights to optimize campaigns and decision-making.With AI and Copilot, your team will work smarter, not harder—boosting productivity and driving results across all aspects of your marketing operations. Who Should Attend: CMOs, Marketing Managers, and DirectorsCampaign Managers and Content CreatorsDigital Marketing SpecialistsBrand Strategists and AnalystsTech Leaders and Decision MakersWhat You Can Expect: Supercharge Lead Generation: Learn how AI helps you identify and attract high-quality leads that convert.Build Personalized Customer Connections: Leverage AI to gain deep customer insights and create tailored experiences that foster loyalty and growth.Save Time and Optimize Marketing: Streamline campaign management, content creation, and more with AI-powered automation to save hours of work and boost efficiency.Experience AI in Action: Watch exclusive live demos of Microsoft Copilot tailored to your marketing needs and hear firsthand from Microsoft’s Marketing Leaders about their AI adoption journey. Microsoft Copilot Connections are free, one-hour sessions packed with role-specific valuable updates, expert insights, and hands-on demonstrations. Don't miss this opportunity to empower your finance team with the tools they need to thrive in a modern landscape. Event Overview: Building Trust in AI: The Marketing FrameworkMicrosoft’s own Marketing Journey with AIAI in Action: A Day in the Life of Different Marketing Professionals with Microsoft Copilot and AIZero to Hero: Mastering Microsoft Copilot with Quick DemosStart your Marketing Revolution: Harnessing Microsoft Copilot for Success

Microsoft 365 Virtual Training Day: Manage Your Smart Workplace with Microsoft Teams

Microsoft Security Virtual Training Day: Modernize your Security Operations with Microsoft Sentinel

Microsoft Discovery Hour: Service Reimagined with AI

Good service is good for business. Research proves it: a report from Forrester Consulting shows that organizations that deliver good service earn $10 billion more in incremental revenue.1 But rising customer expectations bring greater challenges to meet those demands while still supporting frontline workers and providing customers quality self-service options. That’s where AI-powered solutions like Microsoft Copilot and Microsoft Dynamics 365 can help. Join us to learn how AI is transforming business services and driving growth. During this event, you’ll discover more about: Exclusive insights from Microsoft leaders spearheading business transformations using AI-enhanced services built on Copilot and Dynamics 365 How industry experts build practical strategies for using AI to offer connected service experiences, fuel productivity, and boost efficiency with proactive insights Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Discovery Hour: Service Reimagined with AI is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws. 1 “Money on the Table: Proof that Customer Service Drives Revenue,” Forrester Trends Report, January 2023.