Partner Contribution Indicators

Last Modified 2019-11-21

Partner Contribution Indicators (PCI) provides a holistic measure of a partner’s impact in driving successful customer outcomes and, therefore, greater differentiation in the market. Partners receive credit for key measures of customer success, such as successful deployments and increasing usage, and are rewarded for continuing to invest in and scale out their technical capabilities. The PCI score, available through Partner Center, is a single number tallied over seven indicators. 100 maximum points are possible. Starting October 1, 2020 PCI scores will be used to determine eligibility for the Cloud Business Applications competency. A minimum of 60 points will be required to attain silver and 80 points for gold competency. This collection provides a comprehensive set of resources to help partners understand how PCI works.