Automating healthcare data processes for speed, compliance, and savings
AffableBPM is a powerful SaaS solution for automating back-office manual processes to optimize operations. Since its founding in 2021 in Washington state, it has empowered quick, simple, and secure HIPAA-compliant automation to help healthcare organizations reduce compliance risk and make better decisions with improved data unification.
As a Microsoft partner, AffableBPM develops its solution on many established and emerging Microsoft Azure technologies such as Azure Cognitive Services, Logic Apps, Form Recognizer, Azure Machine Learning, and Microsoft Power BI.
Manual contract management caused delays, incurred penalties, and strained resources
A large health system needed to improve the management process for its 60,000 contracts. Business workflows were spread across different locations, each with its own databases. Documents were sent for approval through email, causing lengthy delays while employees found related documents and approval information. With a large user base spread across an academic medical center, hospitals, colleges, and an MD practice network, any new solution would need to perform well, have high availability, and consolidate data in a central, accessible location users could share from.
Automation of manual processes with AffableBPM on Azure increased productivity and efficiency
For a centralized solution, the customer turned to AffableBPM, which in turn leveraged a Microsoft Azure tailor-made blueprint for HIPAA/HITRUST health data. The solution AffableBPM deployed offers centralized, shared databases for reporting, online data input, drag-and-drop file upload, optical character recognition (OCR), document viewing, electronic signatures, and audit trails. Full text search makes information easy to find, and Microsoft Outlook integration facilitates sharing across the organization. Built-in workflows include management for contracts, vendors, and policies; claims; regulatory authorizations; and much more.
Driving productivity and efficiencies to deliver savings and support environmental, social, and governance (ESG) initiatives
The customer now enjoys a 35-day turnaround for contract approvals, down from 150 days. Reports generated using Power BI help with faster, better decision making. Automatic notifications ensure compliance deadlines are met, helping the customer avoid fines as large as $300,000. By deploying on Azure with a HIPAA-compliant blueprint and Azure Backup and Disaster Recovery (BCDR), AffableBPM is a reliable, scalable, secure solution. “AffableBPM was developed with Microsoft broad-range technologies and deployed on Azure, making it reliable, scalable, secure, and cost-effective for our customers,” said Rajashree Varma, founder and CEO of AffableBM. “It also allows us to go to market faster by strategizing direct and indirect selling to leverage Azure Marketplace and the co-sell motion.”