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FAQs for the new commerce experience in CSP

Last Modified 2022-01-14

This document provides answers to frequently asked questions on the new commerce experience in the Cloud Solution Provider (CSP) program for Microsoft 365, Dynamics 365, Power Platform, and Windows 365. The questions have been divided according to general questions, sandbox phase, sales and profitability in new commerce, and operational changes for new partners.

Over the course of 2021 and 2022, Microsoft will introduce CSP offers for Microsoft 365, Dynamics 365, Power Platform, and Windows 365 to the new commerce platform. The formal launch of seat-based offers in new commerce is currently scheduled for October 2021. Simultaneously, as part of this launch, an array of new features and functionalities will be introduced to CSP provisioning and billing, in response to partner requests and customer needs.

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