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How It Works
The way people work is changing. You can help your customers transform their workforces to meet that change.
Microsoft Teams is a unified platform that integrates people, content, and tools so that workers can stay engaged and efficient no matter where they are. It’s a powerful tool as businesses become increasingly mobile, global, and social. Today:
Nearly half of people use social tools at work.
There are four times as many electronic devices per user.
An estimated three in four employees work remotely.
The workforce spans five generations.
The average employee spends 80 percent of their time collaborating.
This playbook is available to help you establish your Teams practice, including how to define your strategy, hire and train employees, operationalize, and optimize your practice for growth. From identifying roles to maximizing the value of your IP, this resource guides you step-by-step through the process of developing an effective Teams practice.
There’s more than one way to start helping businesses prepare for a changing workforce. Explore Teams’ four key areas of focus and take advantage of whichever ones help you build your practice.
Start with deployment, then help customers better secure and govern their Teams environment with configuration and management services.
Create value for customers by educating their users on how to take full advantage of collaboration solutions that can lead to new ways of working.
Use Microsoft Teams to offer integrated messaging, video conferencing, calling, and online meeting solutions that help customers’ organizations stay connected—wherever they are.
Build a custom collaboration solution for a unique customer problem—from sales dashboards to process workflow, Teams’ possibilities are endless.
As customers continue to shift to remote work models, they depend on solutions that enable them to do business seamlessly and efficiently while keeping identities and data secure across locations and devices. Explore the market opportunity and learn to bring your secure remote work practice to life with detailed guidance across five key stages.
No matter what line of business you’re in, Teams offers a customizable approach to workflow management so you can maximize the value you provide to your customers.
Support customers with project-based cloud migration, information architecture, and security set-up offerings.
Develop lasting customer engagements—and grow your business—with an ongoing managed service Teams offering.
Turn your existing custom offerings into packaged IP, including bots, Teams extensions, or line of business applications.
Discover the opportunity to make a social impact. Start delivering secure and flexible cloud solutions to nonprofit organizations.