Smart tourism comes to Grays Harbor
Through integration between mobile applications, real-time data from devices and sensors, and participation from local businesses, GGHI has transformed into an IoT community. The Grays Harbor Smart City Tourism IoT solution includes a smart itinerary planner, smart public Wi-Fi, parking management, and online retailing.
"The smart itinerary planner uses AI technology to help tourists plan their itinerary and access special offers. The smart public Wi-Fi instantly activates the moment a tourist enters the City of Westport and connects to activities, merchants, and highlights," Vedullapalli said. "Meanwhile, merchants have access to marketing data and tools and real-time insights and traveler demographics using Microsoft Power Platform."
Scott Guettinger, Strategic Accounts Lead at Microsoft, is excited about their collaboration with HPE and Meylah."This is a truly innovative smart solution that will help increase tourism and economic growth in communities around the world. HPE is combining hybrid IT solutions such as Wi-Fi, along with a host of Microsoft capabilities including Azure IoT Edge, Time Series Insights, Stream Analytics, Notification Hubs, and Azure Maps to deliver Smart City Tourism IoT solutions to places like Grays Harbor in Washington State, United States. The solution, which is marketed and sold through HPE and Microsoft marketplaces, can be easily replicated in many other cities."
Vedullapalli said Microsoft played a significant role in helping the Smart City Tourism IoT solution come to fruition. "Without Microsoft, we couldn't have developed this," she said. "In the case of Grays Harbor, we had over 100 collaborators across 10 organizations that had to work together to support this engagement. The partnership was very important, and, working with Microsoft, partnerships were much easier to form. We also received funding from various stakeholders, including the Microsoft IoT Solution Accelerator Program for software development."
Future opportunities with destinations around the world
As word has spread about the smart tourism solution, organizations from other destinations around the world have begun to contact Meylah. In addition to rolling the solution out to the remainder of Washington State, Meylah is now in discussions with 14 other popular destination organizations in several countries, including Mexico, Jamaica, Australia, Thailand, and Brazil.
"One of the most exciting opportunities we have is with heritage cities in India such as Agra, Amarvati, and others. We are closely collaborating with the right stakeholders to share our solution footprint to create a positive experience for tourists, and we are excited to make this opportunity realized," said Vedullapalli.