Learn what it means to participate in the Direct CSP model.
- Tim Wallis, Owner, Content & Code
The Direct model requires your business to have a robust infrastructure to enable end-to-end ownership of the customer relationship. Direct partners commit to handling everything themselves from solutions design to support and billing.
Get support building a profitable business. Review the presentation to learn about multiple cloud business models, each with varying levels of profitability.
Successful partners are masters at their technologies, verticals, or business processes. Read this eBook to learn how to use your expertise to differentiate your business and stand out from the competition.
Use digital marketing and build a scalable sales engine to reach customers and grow your business. Read this eBook to learn the value of marketing with modern techniques to reach customers.
Watch this video and download the presentation to understand how you own the responsibility of user, product, and system support. We are committed to helping you provide the best service possible by offering flexible partner support options designed to meet your needs.
Understand how to set payment terms and create the cash flow model right for you. View and download helpful billing resources and details in your dashboard on the Partner Center.
The CSP Direct model is great if you have the infrastructure in place to do it all. If your business meets the requirements in the checklist, and you’re ready to go, enroll today.
CSP Direct requirement checklist
✔ Services business model
✔ Customer support infrastructure
✔ Customer billing and invoicing capabilities
✔ Ability to scale
Spend more time focused on your customers by partnering with an Indirect Provider. The CSP Indirect model is great for partners not interested or ready to take on support and billing.
Microsoft bills Direct partners monthly, in advance. The bill is a single invoice for all active subscriptions during the period.
The invoice is a summary of all charges (across the program, products, and customers) for the current monthly period. It calls out the outstanding amount for your account and the current charges due. The invoice does not provide customer level detail. However, with each monthly invoice, Microsoft will provide you with a reconciliation file that provides a detailed line-item view for each billing event. This includes each customer, individual subscription, and detailed events (such as a mid-term addition of seats to a subscription).