Grow your SMB cloud business

Learn to build a cloud practice, develop marketing skills, boost revenue and be more profitable

Adopt a new cloud solution

Join an upcoming StepUp webinar series, our new virtual workshop series that provides step-by-step guidance to help you start a Microsoft cloud practice

Modernize your marketing

Create new leads and prospects for your business with our Marketing SureStep SMB-focused digital marketing resources

Increase revenue growth

Boost your revenue generating potential and loyalty with your existing customers with Revenue Growth Academy resources

MSC Lydia

Be more profitable

No matter the stage of your cloud journey, get guidance for navigating strategies and best practices to increase your profitability

Commercial discussion

Additional events and training for US SMB partners

Find recurring calls and targeted training to help you grow your business and serve your SMB customers

Find more training


Adopt a new cloud solution

Grow your practice with a new cloud solution offering


StepUp Webinar Series for US SMB partners

The US StepUp program will offer new virtual workshops series with step-by-step guidance to help you start a Microsoft cloud practice. It carries forward the momentum of our popular US SMB JumpStart webinar series (now available on demand) with all-new topics. Designed to help your team comprehend, adopt, and deploy new Microsoft cloud technologies to expand your business opportunities, each StepUp webinar series walks you through the specific aspects of the solution. This fall, we kick off our StepUp program series with three webinar event offerings. Register now for one or all three of these timely topics.

StepUp Webinar Series

Dates

Get Started

Proactively Securing your Customers with Microsoft Solutions

Who should attend?

This webinar series is best-suited for partner companies who want to learn how to protect their customers against cybersecurity
attacks by providing and deploying Microsoft Secu5rity solutions across their environments. The company’s technical
lead should attend this webinar series.



October 12, 19
November 2, 9


Register today!

Leveraging Azure for Business Continuity

Who should attend?

This webinar series best-suited for partner companies who are looking to learn the fundamentals and are ready to start an
Azure practice today. We recommend your company's Office 365 technical lead attend the sessions. If you have already
adopted Azure Backup or Azure Site Recovery into your customer solutions, these sessions can be useful for new team
members unfamiliar with the technology.



October 31
November 7, 14, 28


Register today!

Streamlining Database Migration to the Cloud with new Cloud-based Migration Services.

Who should attend?

This program is best-suited for partners who are looking to understand the business opportunities for application
modernization and database migrations with new technologies like DMS and SQL Managed Instance that help accelerate
that practice.



November 30
December 7, 14


Register today!

Proactively Securing your Customers with Microsoft Solutions

Who should attend?

This webinar series is best-suited for partner companies who want to learn how to protect their customers against cybersecurity
attacks by providing and deploying Microsoft Secu5rity solutions across their environments. The company’s technical
lead should attend this webinar series.

Dates

October 12, 19
November 2, 9
Get Started

Register today!

Leveraging Azure for Business Continuity

Who should attend?

This webinar series best-suited for partner companies who are looking to learn the fundamentals and are ready to start an
Azure practice today. We recommend your company's Office 365 technical lead attend the sessions. If you have already
adopted Azure Backup or Azure Site Recovery into your customer solutions, these sessions can be useful for new team
members unfamiliar with the technology.

Dates

October 31
November 7, 14, 28
Get Started

Register today!

Streamlining Database Migration to the Cloud with new Cloud-based Migration Services.

Who should attend?

This program is best-suited for partners who are looking to understand the business opportunities for application
modernization and database migrations with new technologies like DMS and SQL Managed Instance that help accelerate
that practice.

Dates

November 30
December 7, 14
Get Started

Register today!

US SMB JumpStart Webinar Series for US SMB partners

Are you interested in adding additional Microsoft cloud solutions to your practice, but you aren’t sure where to start? Browse our selection of on-demand webinars you can attend.
The SMB JumpStart series are virtual workshops designed to help your team comprehend, adopt, and deploy Microsoft technologies to expand your business opportunities. Each JumpStart series includes webinars demoing a specific aspect of the solution, as well as hands-on independent learning assignments.

Who should participate: This program is best-suited for companies who are looking to learn the fundamentals and are ready to start an Azure practice today. We recommend your company's Office 365 technical lead attend the sessions. If you have already adopted Azure into your customer solutions, these sessions can be useful for new team members unfamiliar with the technology.

JumpStart on-demand

Additional resources

Looking for additional resources to explore Azure & EMS – get started now with the Partner Journey Sway pages with all the key resources in one page. These pages are updated regularly, so be sure to bookmark for future use.

Auto Attendant and Call Queues released earlier this year are two new advanced calling features in Skype for Business Cloud PBX. Auto Attendant provides an automated system to answer and route inbound calls using dial pad inputs and speech recognition. Call Queues enable incoming calls to be routed to the next available live attendant in the order they are received. Read the blog announcement

JumpStart on-demand

  • SMB JumpStart: Cloud PBX and PSTN in Skype for Business Online | Register today!

Trainings on new features

Additional Resources

JumpStart on-demand

Additional Resources


Modernize your marketing

Create new leads and prospects with our Marketing SureStep SMB-focused digital marketing resources



Welcome to Marketing SureStep.

Marketing is like a road trip. Lots of fun and surprises, but fewer bad surprises if you have a map. A marketing plan is like that map. Our step-by-step marketing plan template helps you drive your marketing in the direction you want.

Are you ready to get to work?

Start with the SMB Marketing SureStep plan Join our weekly Marketing SureStep calls Chat, learn, engage with us on social

“Marketing is a like a vitamin, you take it every day - knowing, believing and trusting it will make an impact for long term success.” - Diana Ishak

Popular Marketing SureStep workshops now on demand

Cybersecurity Marketing Workshop
Partner reviews are in: “Such a timesaver!” “Awesome content!” Cybersecurity and a security practice will be vital to your business long after October. Sign up to create a Cybersecurity marketing campaign based on four top-of-mind cybersecurity scenarios. Learn key digital marketing skills and get social media posts, blogs, infographics and more. You'll develop skills to build and execute a digital marketing campaign.

Digital Marketing Workshop on Open edX
Research shows that partners who are actively marketing grow on average 21% faster than those who are not. With this engaging Microsoft Open edX on-demand workshop, you can get training that fits your busy schedule. Enroll to learn marketing best practices at your own pace for SEO, social media and more. You'll develop skills to build and execute a digital marketing campaign.

Marketing Azure to SMBs
Register and attend this 4-session series about marketing Azure to SMBs. Get training and ready-to-use marketing content to help you run a 6-week digital marketing campaign.

Additional sessions announced regularly. Check back or sign up for the Partner Insider Community to hear first about the upcoming sessions.


Grow your revenue

Increase your revenue generating potential and build customer loyalty


Revenue Growth Academy

Do you want to maximize your revenue generating potential and loyalty with your existing customers? What is the cost to your business of not maintaining your relationships with your customers?

Retain your customers

Protect against cloud customer churn while ensuring growth by developing world-class post-sales approaches to satisfaction management, adoption planning, and preparing for the next logical purchase upsell/cross-sell. Applying the strategies of Revenue Growth Academy (RGA) brings it all to life!

Create recurring revenue

Successful partners maintain customers for life by ensuring their clients continually get value from their engagement with you and the solutions you’ve sold them. Revenue Growth Academy is all about building the depth of relationships that create strong recurring revenue streams.

Revenue Growth Academy content provides prescriptive, how-to guidance. Download the webinar series and get started

In this no-cost, low-risk, high-impact virtual classroom, we take partners on a customer-centric journey designed to help generate revenue and maximize loyalty.

FCP1

Revenue Growth Academy: Class 1 – Expanded Selling

On-demand webinars covering expanded selling, maturity assessment and understanding the cloud buyer

FCP2

Revenue Growth Academy: Class 2 - Onboarding

On-demand webinars covering adoption success planning, customer admin center, partner of record and cloud services dashboard

FCP3

Revenue Growth Academy: Class 3 – Continuous Contact

On-demand webinars covering adoption success planning, maintaining continuous touchpoints, tracking customer satisfaction


Be more profitable

Strategies and best practices to increase your profitability


Join the conversation on cloud growth and profitability

Register for the bi-weekly Office Hours: aka.ms/profithuboh
Sign up for the Profitability Hub groups

Questions? Contact us at profhub@microsoft.com

Profitability Workshops

Dates

Get started

The IP Staircase - More revenue, higher margins

Join us for a 4-part virtual workshop series, where we will introduce you to the fast track framework for cost-effectively
creating your own packaged IP (the IP Staircase). Creating your own IP may seem daunting, however with this prescriptive
workshop we will help you determine how best to monetize your cloud opportunity.



October 19, 23, 26, 30
November 2, 6, 9, 13


Register today

The IP Staircase - More revenue, higher margins

Join us for a 4-part virtual workshop series, where we will introduce you to the fast track framework for cost-effectively
creating your own packaged IP (the IP Staircase). Creating your own IP may seem daunting, however with this prescriptive
workshop we will help you determine how best to monetize your cloud opportunity.

Dates

October 19, 23, 26, 30
November 2, 6, 9, 13
Get started

Register today