a woman

Grow your SMB cloud business

Resources and training for US Partners

Recurring calls, training and resources for US SMB Partners

Grow FCP brainstorming

Adopt a new cloud solution

Join an upcoming StepUp webinar, our virtual workshop series that provides step-by-step guidance to help you start a Microsoft cloud practice

Grow FCP azure

Modernize your marketing

Create new leads and prospects for your business with our Market SureStep digital marketing resources

Grow FCP FirstLine

Increase revenue growth

Boost your revenue generating potential and loyalty with your existing customers with Revenue Growth Academy resources

Grow FCP Bank

Be more profitable

No matter the stage of your cloud journey, get guidance for navigating strategies and best practices to increase your profitability


Adopt a new cloud solution

Grow your practice with a new cloud solution offering


Grow StepUp Ladder

StepUp Webinar Series for US SMB partners

The US StepUp program offers new virtual workshops series with step-by-step guidance to help you start a Microsoft cloud practice. It carries forward the momentum of our popular US SMB JumpStart webinar series, now on demand, with all-new topics. Designed to help your team comprehend, adopt, and deploy new Microsoft cloud technologies to expand your business opportunities, each StepUp webinar series walks you through the specific aspects of the solution. Register now for these upcoming timely topics and find all our past StepUp webinars on demand, below.

On-demand webinars

Below you can find on-demand training – including the most recent StepUp webinars to help you build new cloud solution offerings, as well as our popular JumpStart series. Browse the topics below.

Do your Office 365 customers need an integrated telecommunication & collaboration solution? Join us to learn how to extend their productivity experience with integrated voice and collaboration using MS Phone System, Conferencing & Calling. During this 6-week journey, we will explore the components, plans, partner opportunity and future of voice with Teams.

Who should participate: Office 365 partners looking to extend their productivity practice with Voice & Collaboration, and Telephony partners looking for an easy to use, integrated SMB voice solution.

On demand

Your customers are demanding modern and dynamic data visualization capabilities as organizations are rapidly pursuing opportunities to capture innovation enabled by unlocking new insights from their data. Power BI is a powerful data visualization platform and has evolved massively since it was first introduced. This can now support a myriad of partner and customer use case scenarios. In this webinar series, you will learn how Power BI can be utilized for self-service analytics, embedded scenarios or more advanced enterprise-ready analytics requirements. Join us for this informative series to help you ignite a new data visualization practice based on Power BI!

Who should participate: Technical leads, Consultants, and BDMs.

On demand

This 4-week webinar series is designed to help you understand the opportunity that exists for both partners and customers in moving on-premises workloads to the public cloud and why to choose Azure. We’ll review the resources, best practices and tools that exist around the three steps to migration - discover and assess, migrate, and optimize.

Who should participate: Technical Leads

On demand

Learn how to leverage the already included PowerApps, Flow and the Common Data Services to orchestrate your business processes across different applications and systems. Join us for a lesson on how to use the Common Data Service to create the one single view of all your data and make it available in an intuitive way that will empower your employees.

Who should participate: Technical leads, Consultants, and BDMs

On demand

Learn how to provide Azure based solutions for your customers to solve their data backup, business continuity, and disaster recovery challenges. This four-week webinar series is designed to help your team understand, adopt, and deploy these Microsoft technologies, while at the same time helping you expand your business opportunities.

Who should attend?

This webinar series best-suited for partner companies who are looking to learn the fundamentals and are ready to start an Azure practice today. We recommend your company's Office 365 Technical Lead attend the sessions. If you have already adopted Azure Backup or Azure Site Recovery into your customer solutions, these sessions can be useful for new team members unfamiliar with the technology.

On demand

Learn how you can secure Identity, Data, and Devices across your customers environments using Microsoft Security solutions. We will be showcasing a variety of offerings including Microsoft Enterprise Mobility + Security, Microsoft Azure Active Directory, and Azure Information Protection.

Who should attend?

This webinar series is best-suited for partner companies who want to learn how to protect their customers against cybersecurity attacks by providing and deploying Microsoft Security solutions across their environments. The company’s Technical Lead should attend this webinar series.

On demand

Customers are demanding cloud-based data platform capabilities now more than ever before. In the past, it was difficult for partners to help customers move their on-premises data workloads to Azure due to limited migration tools and complex architectures. That’s all changed with the availability of new Azure enabled tools that significantly ease Microsoft and non-Microsoft data migrations to the cloud. In this three-week series, you will learn about the tremendous opportunities to capitalize on this customer need with the tools and technologies to build a new practice offering.

Who should attend?

This program is designed for partners who are looking to understand the business opportunities for application modernization and database migrations with new technologies like DMS and SQL Managed Instance that help accelerate that practice. Technical Leads and Business Decision Makers are best suited for this webinar series.

On demand

Learn how Microsoft Dynamics 365 for Customer Service helps enable your customer’s digital transformation and improve every aspect of customer service. This is very important since customer experience is on track to overtake both price and product as the key brand differentiator by 2020, according to the Walker 2020 Customers report. We will help improve this experience through five key capability sets: omni-channel engagement, self-service and communities, agent enablement, unified knowledge and service intelligence.

Who should attend?

This program is designed for Technical Leads, Business Decision Makers and Consultants.

On demand

Learn how to increase your profitability, deliver greater value to your customers, and architect more modern and competitive projects by extending Microsoft Dynamics 365 with Azure advanced capabilities. Understand how Azure Hub, Stream Analytics, Cortana Intelligence, Blob Storage, IoT Hub, Bots and more can be used to differentiate your solution and sell more.

Who should attend?

This program is designed for Technical Leads, Business Decision Makers and Consultants.

On demand
  • SMB JumpStart: Creating Virtual Machines with High Availability | On demand
  • SMB JumpStart: Azure Backup and Azure Site Recovery | On demand
  • SMB JumpStart: Reimagine Hybrid Cloud Storage with the StorSimple Virtual Appliance | On demand
  • SMB JumpStart: Azure Virtual Machines | On demand
  • SMB JumpStart: Hybrid Identity | On demand
  • SMB JumpStart: Enterprise Mobility Suite | On demand
  • SMB JumpStart: Cloud PBX and PSTN in Skype for Business Online | On demand
  • SMB JumpStart: Business Intelligence | On demand
  • SMB JumpStart: Getting Started with Microsoft Dynamics 365 for Finance and Operations, Business edition | On demand
  • SMB JumpStart: Building a Microsoft Dynamics 365 for Finance and Operations, Business edition | On demand
  • SMB JumpStart: Accelerate your customer’s time to implement | On demand
Join the conversation

Make sure you join our US StepUp private Yammer group to stay connected with your peers, ask questions to our expert team, and access valuable resource materials to help you with your Cloud practice building.

If you have any further questions on these StepUp webinar series, please send an email to smbin@microsoft.com.




Modernize your marketing

Create new leads and prospects with our Marketing SureStep digital marketing resources


“Such an awesome workshop! Love all the workbooks, overall structure, and packed with useful and relevant tips all along the way.”

- Katie Mitchell, Tahoe Club 100 Training Center

Chat Icon

Welcome to Marketing SureStep

Marketing SureStep is a program designed to help partners improve their marketing skills.

community

Join our lunchtime Office Hours every Thursday

Attend our Office Hours at 12:30pm PST to discuss digital marketing resources and tips.

Call Icon

Take a digital marketing workshop

Whether you need the basics or something more advanced, we have a workshop for you.

Checklist Icon

Learn your #1 marketing moves

Whether you’re just starting out or are an experienced technical marketing, this guide will help.


Grow your revenue

Increase your revenue generating potential and build customer loyalty


Growth

Revenue Growth Academy

In this 3-class webcast series, you’ll discover how to deepen customer loyalty and other success tactics for retaining and growing revenues from existing customers.

Strategy

Revenue Growth Expansion

Do you really know your customers’ needs? These webinars will help you see opportunities to provide incremental project services and cross-selling /upselling based on expressed and even unexpressed customer needs.

More resources to grow your revenue

For additional content that goes deeper into strategies and tools for growing your revenue, visit the three Revenue Growth Academy campaigns and the Revenue Growth Sell Guides campaign below. You’ll find prescriptive, how-to guidance that you can start using immediately.

FCP1

Revenue Growth Academy: Class 1 – Expanded Selling

On-demand webinars covering expanded selling, maturity assessment and understanding the cloud buyer

FCP2

Revenue Growth Academy: Class 2 - Onboarding

On-demand webinars covering adoption success planning, customer admin center, partner of record and cloud services dashboard

FCP3

Revenue Growth Academy: Class 3 – Continuous Contact

On-demand webinars covering adoption success planning, maintaining continuous touchpoints, tracking customer satisfaction

Grow Revenue Growth Sell

Revenue Growth Sell Guides

Use these sell guides to prepare for cross-sell and upsell conversations with customers


Be more profitable

Strategies and best practices to increase your profitability


Profitability resources

Key resources for your profitability

Lean on Microsoft for resources to help you understand the key market trends that will help your business—and revenue—thrive.

Understand the Digital Transformation Partner Opportunity

Develop a new Solution Practice with the Development Playbooks

Learn best practices of top-performing Modern Partners
Profitability webinar

Attend a profitability workshop or webinar

Watch one of our most popular webinars to find out new ways to grow your cloud practice and increase profitability.

Looking to add a new practice to your business? Sign up for the
Cloud Practice Development Workshop series

New to CSP? Build a roadmap to develop, launch, and grow a cloud partner business in 100 days with the
Cloud Ready Program

Want higher revenue & higher margins? Watch the IP Staircase series to cost-effectively create your own packaged IP.
IP Staircase series

Profitability OH

Get your questions answered

Register for our bi-weekly Office Hours aka.ms/profithuboh

Every other week, we hold a live Office Hours session where you can bring your questions on cloud growth and profitability. No matter what stage of your cloud journey, join us for help navigating strategies and best practices that help you have a more profitable business.

Alternating Tuesdays at 9am PT
Register Now!

Profitability Social

Join the conversation

Want to access a community of like-minded partners and get the latest news on upcoming workshops? Follow us on social!

Yammer
LinkedIn

And feel free to reach out any time via email at profithub@Microsoft.com

More marketing resources for US SMB partners

Start at sales and marketing for an overview and then visit our events and training page, grow your SMB cloud business page, Cloud Immersion Experience, and Partner Insider for more ways to plug into training, community and marketing resources
Sales and marketing
Events and training
Grow your SMB cloud business
Cloud Immersion Experience
Partner Insider community