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Purchase order (PO) issues are no longer a valid dispute reason

Last Modified 2023-01-25

Historically, Microsoft’s Global Treasury and Financial Services (GTFS) viewed customer PO issues as a valid reason for dispute and paused collections while we waited for the customer to address the issues. This will stop from February 2023 because customer PO information is not a requirement of the Microsoft contract. Microsoft only requires a customer (or partner) purchase commitment, not a purchase order (PO) number. 

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