And that's when fate decided to step in. On a 2010 flight from
Beijing to Seattle, the founders of Operation Smile, Dr. Bill
and Kathleen Magee, met Paul Smolke, Microsoft's Industry Managing
Director of Worldwide Health. It's hard to imagine a more fortuitous
The story of an intrepid team of doctors blazing trails of smiles
through the developing world resonated with Smolke, and he knew
his team could help. He studied Operation Smile's workflow and
put together a three-part solution to make long-distance communications
With help from Microsoft partner Synergy Technical, Smolke was
able to use
Office 365 to increase individual and team productivity.
Staff communication was simplified with donations of video conference
and Telemedicine capabilities from Polycom. On top of that,
with a donation of 50 tablets from Asus, Sláinte Healthcare
kickstarted an Electronic Health Record pilot.
The next step was to move from paper to digital medical forms.
Keeping the format identical allowed for a seamless transition
and earned positive feedback from the volunteers. As a result,
the Electronic Health Care pilot is planned for implementation
across all Operation Smile sites.
The new technology debuted November 2014 on a mission to Hanoi,
Vietnam. Patient information was captured electronically with
Asus Transformer 2-in-1 devices running
When the mission was done, more than 125 successful smile surgeries
had been performed.