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Responding to Covid-19 together
At Microsoft, we’re working to do our part by ensuring the safety of our employees, striving to protect the health and well-being of the communities in which we operate, and providing technology, tips and resources to our customers and partners to help them do their best work while remote.
Vivek Puthucode, One Commercial Partner lead for Microsoft Asia Pacific shares thoughts during these challenging times. He points out resources to help Partners drive business continuity and train up. These resources are meant for Partners of all sizes to help not only their own organisations but also their customers.
We are living and working in different times, challenged by Covid-19. It is our intention to help support our partners in ways that would allow you to exercise business continuity in your organization, amongst your teams.
Many of our partners and customers have asked us to share the details of how we enable remote work for such a large workforce. We have provided some of our resources and best practices, as well as services available to our partners:
Teams is a pivotal part of the remote work experience, and Microsoft is committed to making Teams available to everyone.
We recommend that partners lead with the CSP Office 365 E1 Trial as this is the only experience that partners can initiate and manage. Please see details in our news article.
When the CSP trial doesn’t align to customer seat needs, licensing model or audience limitation. For customers with no Microsoft account manager, partners can request the passcode from Partner Center Support. Click CSP, then select Cannot find an offer in the catalog.
Virtual delivery options are now available across all Microsoft 365 Partner Accelerator workshops.
Watch our webinar on demand for details and best practices for delivering workshops using Microsoft Teams.
Want to learn more? Get a full list of trials and offers to support Remote Work.
Microsoft FastTrack is available to assist organizations setting up remote work and learning in response to COVID-19. We recommend partners work alongside FastTrack, to gain access to deployment resources, remote engineering assistance and to leverage data migration services.
In support of individuals and organizations around the world responding to the ongoing COVID-19 crisis, Microsoft Business Applications announcing several new offers across Power Platform and Dynamics 365. These offers are intended to provide organizations with the personal and organizational agility they need not only to weather the current crisis, but to emerge with the foundations for continued business growth. Read more from Alysa Taylor’s blog post here.
You can submit offers on behalf of your customers. Alternatively, your customers’ Microsoft account representative or a Microsoft employee needs to visit this page here (internal Microsoft FTE link) and submit the form on behalf of your customer. Questions regarding the licensing or provisioning of these offers can be addressed to Business Applications COVID-19 Support for resolution.
Find more about Microsoft Business Application licensing and technical enforcement deadline extensions here.
COVID-19 has impacted the lives of people around the world. Travel restrictions and new rules on large public gatherings have changed the daily routines of millions and the impact on schools has been tremendous. For our education customers, many partners have asked what we can share on remote learning as schools in many areas start to close for extended periods of time.
Our overall approach with our customers is one of empathy and compassion. We want to help and we want to encourage our partners to do the same. With the above in mind, we have introduced the following:
Hub for collaboration and learning (remote and onsite)
Microsoft has provided several free support options depending on the escalation type.
We have a range of training resources available for you and your customers at no additional cost.
Leverage our free, online training platform and become proficient on our technologies with fun, guided, hands-on, interactive content that’s specific to your role and goals.
Boost your teams’ knowledge of deep technical scenarios across all Microsoft cloud solutions with these webinars designed for partners and customers.
Build your skills on Microsoft products and solutions and leverage these role-specific learning paths.
Help boost profitability by decreasing fraud costs, lowering operation costs increasing acceptance rates, and improving customer experience.
As payment fraud continues to rise, so does the amount of money that companies spend each year to combat it. Direct losses and loss related costs to merchants is estimated to be over $265 billion in 2020, and merchants are spending billions of dollars to stem the financial losses by layering inadequate solutions.
With Microsoft Dynamics 365 Fraud Protection, merchants can use the AI powered cloud based solution to help lower fraud costs, increase revenue by improving acceptance of legitimate transactions, reduce friction in your customer experience, and integrate easily into your existing order management system and payment stack.
As the Microsoft Azure platform continues to rapidly evolve, we’ve designed this technical training webcast series to help MPN partners remain up-to-date on the latest developments in Azure services. You’ll receive important news and updates regarding new service availability, feature updates or releases in Azure. The information presented will be mostly technical in nature, but occasionally our Microsoft technical experts will provide marketing and business news that is of interest to partners building a cloud practice. During this webcast you’ll also have the opportunity to ask questions and provide feedback regarding Azure.
Topics covered during each session:
With many people, from office workers to students, now working remotely — in some cases for the first time — there will be increased usage of new technologies. We’re supporting our customers by reducing the friction of adopting new tools and helping them get the most out of them.
For further support: Ask a question, see top questions from partners, or start a chat and more.
Microsoft FastTrack is available to assist organizations setting up remote work and learning in response to COVID-19. We recommend partners work alongside FastTrack, to gain access to deployment resources, remote engineering assistance and to leverage data migration services. To help your customers request assistance in response to COVID-19, please sign in and fill out a Request for Assistance form on behalf of your customer. If you have challenges signing in or need additional assistance, please send an email to firstname.lastname@example.org.
If you require pre-sales technical or deployment assistance, you can utilize your advisory hours and get guidance from
Partner Technical Services.
Given the situation we are still facing, now more than ever it’s critical that we make it possible for our partners and their customer to respond to the unique demands that they are facing.
We have all felt the effects of the COVID-19 pandemic and, not surprisingly, our Partner’s champions felt them too, they shared with us that working from home is new and sometimes can be difficult.Our Microsoft OCP colleagues have put together a useful guide to working from home and new contents on how-to enable remote working with speed and security.
We’ve partnered with Microsoft to make the leading unified communications (UC) app, Microsoft Teams, even better by allowing you to make and receive calls directly on the app. First in Malaysia: Make calls with your business number through Maxis Managed UC with Microsoft Teams. Chat, share files, video conferences, make client calls, and more with one app anytime, anywhere.
Cloud is the new normal for businesses today. KloudyNet helps customers in their journey to the Cloud as their trusted advisors. Be it moving your existing apps or infrastructure to the cloud or building modern cloud solutions, we provide a 360 degree approach. We has launched a Fast Track offering to organizations to deploy Enterprise Mobility and BYOD during COVID-19 outbreak with Microsoft O365 E1 with a free trial for 6 months.
VST ECS is working with their ISV partner to provide a paperless and a workflow approval in response to the Working from Home as a new normal. Wolf Approve is a cloud-based document approval software which is designed for users without IT proficient. There are more than 70 pre-defined templates covering various categories that customers can pick and choose. A customization is also possible. Wolf Approve is hosted on Microsoft Azure while their systems require Microsoft 365 access to work on the flow.
Cognizant’s Covid Monitor solution has launched! This is the solution leveraging Azure Health bot and Teams that I mentioned on several calls where Sensyne asked Cognizant on a Thursday to present a potential solution the following Tuesday. Less than 3 weeks later, the solution is live and helping support NHS more effectively track and manage potential Covid patients.
Through making our customer success, we will for sure success. Offering business continuity solutions and services amidst the crisis to the customers by offering 3 core aspects of service: Systems, Location & People.
The UST Healthy Store Manager helps Retailers maintain hygienic shopping environment, and reassure visitors that the store meets the highest safety standards. It uses low cost cameras, and powerful AI algorithms to make store-monitoring easy, and response management effective – it is built on Azure Microservices and leverages Azure IoT, Power Platform and Teams. UST Global is ready to take the solution to clients immediately, with the basic underlying technology already in production environments. UST Global is CSP ready in Singapore, and are set up as a suppliers for Microsoft.
While the COVID-19 pandemic has halted operations of the companies to a standstill, we, eGeneration Ltd., have stepped up to keep them running with a Work from Home, Save Lives, Keep Economy Moving campaign. We can help you with trial offers from Microsoft, free consultation, training and series of Webinars.
T-Systems is offering a Jump Start Package for Microsoft Azure: 3 months of computing power for maximum EU2,000 per month, plus administrator training, configuration per web conference and Managed Cloud Services for Azure Foundation/Advanced. With the Cloudifier, T-Systems offers a structured and reliable transformation to the cloud. As your infrastructure advisory, we provide a clear and documented roadmap for design, consultation, implementation, and operations for SAP on Azure.
Acting as a catalyst for organizations transitioning towards a remote workplace, True Thailand has launched a data plan + Surface device package offer with Surface Pro X and matching productivity accessories. This GTM bundle serves as to cater to support " Work from home" business continuity efforts in Thailand especially for small to medium enterprises!
Parent company of LGU Plus and one of the biggest cellular carriers in Korea, LGU plus has in response to COVID, developed a combo one package offer including Surface Pro X , together with productivity accessories and data plan to enable true remote work and learn scenarios for commercial and education customers in Korea.
During any unforeseen circumstances such as the outbreak of Covid-19, ensuring Business As Usual is at the top of the mind of all organizations and businesses. Axiom Teams Connector together with Microsoft Teams provides a total solution for all users to work from anywhere and anytime. The goal is to enable everyone to work normally during this challenging period, leveraging latest technology.
In these unprecedented times, TM ONE understands that it is critical for businesses and teams to stay up and running. As the enabler of Digital Malaysia and to support public health and safety, TM ONE is committed to connect as many businesses as possible. TM ONE SaaS, in collaboration with Microsoft, is offering Microsoft Teams and Microsoft Office 365 E1 free for six months to ensure your teams #stayproductive, are accessible and connected during the Movement Control Order (MCO).
Fujitsu WorkFromHome Offering – Fujitsu Thailand works with our key partners to rollout remote access services and solution to support your email mobility, data sharing and remote conferencing needs. We also provide electronic whiteboard solutions to allow customers to remote collaborate effectively. Additionally, we also work with key partners to provide enhance secure services bundle with our end user.
Marquee commercial reseller, Ciphermed Thailand has in response to COVID launched a Surface as a Service remote work bundle offer with 3, 6 and 12 month subscription services to support customer BCP planning and remote work transition.
Due to COVID-19 situation, Microsoft is offering Six months free trial of Office 365 E1. Starting from this pandemic situation, Aamra Technologies is providing continuous support for its customer and helping them to work from their home. Our team is continuously connected with them and informed them regarding Office 365 E1 offer of Microsoft. Aamra Technologies is also offering free migration and implementation of office 365 E1. We have 24/7 support team who are always ready to help.
PALO IT is an innovation and transformation consultancy. Our remote teams toolkit empower organizations to successfully transform to a new way of working, that focuses on areas like tooling with Microsoft Teams, leadership consciousness coaching and supporting the cultural shifts that emerge through this process.
With customers looking to switch to sturdier form factors for Work from home scenarios, SK Networks Korea has launched a trade in offer for customers looking to swap/replace their current older device models with newer versions. We at SK networks will try our best to make the lives of our customers more comfortable and prosperous.
VLAN Technologies Sdn Bhd has become a trusted end-to-end IT solutions provider for startups and small and medium businesses (SMBs) across various industries and business models in Southeast Asia. We are offering Movement Control Order Business Continuity Planning with Office 365 up to 75% off for migration and Azure IaaS free migration.
The outbreak of the COVID-19 virus brings us changes in lifestyle Until becoming a form of work and studying from home. Both mobile and home internet are important digital infrastructure for driving every operation to be efficient and seamless. Advanced Wireless Network is offering unlimited internet connection to our Microsoft 365 from any devices also other offers in the "WorkFromHome" campaign.
The economic impact of COVID-19 is expected to be catastrophic. Companies are better prepared for business continuity by making home offices for their employees possible. In this challenging context, LINKBYNET has released 5 solution packages on combating covid-19 virus crisis, and being an Azure Expert Partner, we leverage Microsoft solutions with our expertise to support our customers to setup and implement the secure and remote working solutions with greater flexibility and avenues for success.
Metro Systems Corporation PCL., one of the largest Systems Integrator in Thailand, is offering a new solution called "Smart Timesheet" to innovatively track employees’ time record. This solution greatly helps improve work efficiency by allowing employees to record their time online and follow-up on the status of his/her team members, similar to working in an office environment.
SRKK helps set up your home environment for work, maintaining workflow and productivity, staying connected & effectively support a remote team.
KPMG is regularly producing fresh content designed to inform and help support our clients during these unprecedented times. Most recently, Dieter Becker, Global Head of Automotive, highlighted the two recession waves in the auto sector, Tim Zanni, Global and US Head of TMT, outlined the tech innovation hubs that are creating an environment for faster COVID-19 responses, Christopher Brown from the Global Strategy Group explored what lies ahead for the aviation industry, Mike Hayes, Global Leader of Renewables, offered his predictions the impact the pandemic will have on the climate change agenda, Robin Walduck, Global Head of Tax, Banking and Capital Markets, reflected on the banking tax landscape to support long-term resilience for the sector during the pandemic, while Patrick Fenton, Global Head of the Financial Management Center of Excellence, outlined the top five focus areas for the CFO..
Our ISVs are the frontliners of the Tech world. Check out how our partners’ solutions are fighting the battle against COVID-19 across APAC. Click on this link to know more about these ISV solutions and/or contact APAC OCP ISV PDM for these COVID-19 related solutions. Share the details with your customers.
Digital collaboration for companies needing business continuity during COVID-19
Free solutions and trial periods
By making Teams available to as many people as possible, we aim to support public health and safety by keeping teams connected while they work apart, learn customer offers and promotions you can use to help customers.
Crayon has been helping organizations adapt by connecting employees and providing special access to solutions that maintain productivity. Together with a 6-month free trial for their e-learning portal, Empower-iQ.
CTC is making Microsoft Teams more accessible to support public health and safety by keeping teams connected. Contact us if need of an online collaboration tool, we’ve got a special Office 365 E1 offer for six months.
Take advantage of Ingram Micro’s offering for their best-in-class remote work solutions to help businesses during this Covid-19 situation. Their 6+6 offer allows resellers to ensure strong customer annual commitment and reduce 7th month churn in post COVID 19 scenario.
Helping SMEs work remotely with Microsoft Teams by offering Office 365 E1 Promo Cloud Solution Provider (CSP) and Microsoft Teams during this challenging time.
Kloudynet has launched a Fast Track offering to organizations to deploy Enterprise Mobility and BYOD during COVID-19 outbreak with Microsoft Office 365 E1 Promo Cloud Solution Provider (CSP).
First in Malaysia: Make calls with your business number through Maxis Managed UC with Microsoft Teams - Chat, share files, video conferences, make client calls, and more with one app anytime, anywhere.
Offering business continuity solutions and services amidst the crisis to the customers by offering 3 core aspects of service: Systems, Location & People.
Pentech is making Microsoft Teams, OneDrive, SharePoint available for new users* during this COVID-19 situation. Get FREE Microsoft Office 365 License for 6 months!
Work remotely without feeling distant. Limited time offer; Get Microsoft Teams for Free and Office 365 Business Essentials from only RM15.60 per user per month.
Rhipe CSP partners can initiate 6-month trials for their customers to experience full power of modern collaboration, integrated cloud workloads and Teams, while staying connected and productive. To start the trial please contact your closest Rhipe team here.
SRKK helps set up your home environment for work, maintaining workflow and productivity, staying connected & effectively support a remote team.
Softline Malaysia is determined to help our customers manage & maintain employee productivity during the COVID 19 pandemic. Free trial version of Microsoft Teams is now available for greater digital collaboration remotely while practicing precaution.
Get the free eBook to find out how Microsoft Teams can help enhance your overall Unified Communications strategy and place all of your UC needs in a single place – increasing efficiency and productivity.
TM ONE SaaS, in collaboration with Microsoft, is offering Microsoft Teams and Microsoft Office 365 E1 free for six months to ensure your teams #stayproductive, are accessible and connected during the Movement Control Order (MCO).
Vigilant Asia with Microsoft is offering Office 365 E1 Promo Cloud Solution Provider (CSP) for their meeting and productivity app. Packed with features and Microsoft Teams, it allows Customers to work and connect remotely seamlessly.
VLAN Asia is offering Business Continuity Plan services with Azure and Office365 with 75%-100% discount on migration charges.
Together with Microsoft, V-work is offering Office 365 E1 Promo Cloud Solution Provider (CSP) for remote work and collaboration environment.
With COVID-19 continuing to impact people and countries around the world including Indonesia, companies everywhere are moving to remote work. Microsoft Teams brings it all together in one place with tools that make it easy to switch on the power of teamwork.
Activate Microsoft Teams with the complete Meeting and Calling experience to quickly enable flexible working practices. Maintain the office experience for your employees working from home or any other location. Microsoft Teams delivered by NTT Ltd. keeps your teams connected.
The COVID-19 pandemic has acted as a catalyst for organizations who were transitioning towards a Fluid Digital Workplace. The purpose of this POV is to address the challenges being faced by enterprises in the current scenario and help them adapt and swiftly respond to minimize business disruption.
Go-Remote – Stay connected with Softline Modern Desktop from any device of choice. With COVID-19 continuing to impact people and countries around the world, Softline Modern Desktop/App helps to ensure your employee remains productive & secure for remote work.
The EY and Microsoft alliance combines deep EY insights and experience in disruptive industry trends, new business models and evolving processes with Microsoft ‘s scalable, enterprise cloud platform and digital technologies. EY and Microsoft have defined an accelerated approach to help organizations enable Microsoft Teams for their employees within as little as 3-to-4 weeks.
As COVID-19 situation evolves, Wipro has put together an offer package to support organizations who need to quickly onboard their employees to remote working practices. Here is the comprehensive Covid-19 package from Wipro.
Cognizant can help you expand Microsoft’s Modern Workplace into employees’ homes within days to respond to crisis and build a more resilient organization for tomorrow. Our close partnership with Microsoft, years of implementation experience and world-class adoption and change management services make us the first choice in rapid technology deployment and work-from-home collaboration.
Rapid deployment of the basic Microsoft Teams features like Chat, Threaded Conversations, File sharing, Conferencing and Meetings. Additional components like Audio Conferencing, Live Meetings and Virtual War Rooms allow our clients to Communicate with their employees and clients.
We announced several new offers across Power Platform and Dynamics 365 to provide organizations with the personal and organizational agility to weather the current crisis.
With V-Work’s limited offer, find out how V-Work can help jump start your digital engagement with omni-channel customer service options with the new norm of work moving forward.
The Work Resumption solution provides a set of capabilities that summarizes key data and insights for you to make informed decisions resulting in efficient deployment and usage of resources.
Intelligent applications that work smarter together. Get a 360-degree view of your customer data with ADS’s Dynamics 365 Customer Insights limited offer.
Mazik Global’s Back-to-Work Solution offers regulation-compliant health tracking giving employers real-time visibility into who is healthy enough to both rejoin the workplace. Make business decisions faster, keep staff safe, and ensure business efficiency with this quick-deploy solution powered by Microsoft PowerApps.
Hitachi Solutions' Dynamics Existing Customers and Virtual Connection offers. Worldwide, Hitachi Solutions has been helping customers by building and deploying industry applications powered by the Microsoft Cloud. Now, more than ever, Hitachi Solutions is giving advice on how to ensure successful virtual collaboration and drive workshops remotely that can help support the continuity of businesses during this unsettling time.
HCL Power Objects - is working closely with Microsoft to scale and augment the offerings on Power Platform that Microsoft has announced to support the COVID-19 situation. More details to follow.
Fujitsu (NZ) - has complemented the Microsoft offers on Dynamics platforms by extending their "Grants Management Solution" built on Dynamics 365 at no-cost for 6 months.
In response to COVID19, DXC is supporting and focus on 3 areas people, customers and operations execution. Specifically in Healthcare their Asia Industry Lead is giving his advice for the different countries. As Industry leader, they’re offering different services and solutions and specifically Health360 as an enabler to improve patient experience and operation optimization.
Gain a 360-view of your business
Automatically pull, manage and centralize systems to gain an accurate and real-time view of your business, accelerating your decision-making process, through a remote, scalable and secured environment. Connect with 3rd party apps like payroll, banking, CRM, or industry-specific systems.
Ingram Micro has SKU’ed up CRM Solutions for SMB customers with elements including bundles of the license + implementation services + support services. The focus countries with dedicated Dynamics BDM includes US, UK, NL, CA, FR, AU, SE. The global webinar series has been the primary drivers of MQL with 400 partners YTD.
KPMG shares the business impact of COVID-19 and industry / sector challenges and measures being taken to ensure resiliency and business continuity during these times.
We are providing Azure and Windows guidance and solutions to assist sellers during these times. Read the blog post about resources and examples of solutions being implemented around the globe.
An IOT based solution to help combat the spread of Covid-19. This is based on their 1Facility (Smart Building) offering with deployed use cases such as tracking hygiene, social within minutes in the event of a disaster.
Begin your cloud migration journey with Crayon to help organizations optimize ROI from their technology investments as well as simplify and secure their journey to digital transformation.
Leveraging on Microsoft DCM program, Ingram Micro offers free assessmentsand special promotions on migrations for ISVs, WVD customers and Datacenter partners through their Center of Excellence.
Softline Modern Desktop/App gives your employees the power to work with corporate apps and data from home on any device on demand and to remain productive & secure.
SoftwareOne empowers your employees with Cloud Virtual Desktop Services and Virtual Desktop Bundles to enable seamless remote working during this situation.
TM One launches promotional packages for Medium Enterprise comprising Disaster-Recovery-as-a-Service via TM One Azure Stack hybrid cloud to ensure live data is available within minutes in the event of a disaster.
With COVID-19, the time to act is now. To minimize business disruption and protect employees, organizations must take steps now. Accenture’s Elastic Digital Workplace solution enables a highly extendable workplace environment that allows you to quickly scale and dynamically adapt to changing business needs based on global and local conditions.
In response for Covid-19, TCS is empowering organizations in Asia Pacific who are under BCP or with strong need for remote working of their employees with a bundled approach to enable them during this situation.
Build your work from home strategy quickly in a secure & productive manner. Windows Virtual Desktop uses the cloud to provide rapid deployment, low up-front costs, and scalable performance to meet sudden demand. Keep your workforce engaged, while protecting your corporate data & assets.
Virtual Desktop solutions address a broad array of business needs ranging from BYOD enablement, contractor & partner access, elastic and scalable workplace compute capacity, frontline worker & task worker use cases, dev & test environments to security & regulatory compliance.
NTT has chosen Microsoft Azure as its preferred cloud platform for modernizing its global IT infrastructure and customer solutions in the areas of advanced analytics for cybersecurity threat intelligence and the hybrid IT management platform.
EY and Microsoft can help accelerate digital transformation with advanced solutions that support enterprise strategy, transform customer and workforce experiences, create new, data-driven business models, build intelligent, automated operations and bring confidence that these innovative solutions are secure, compliant and trusted.