As you embark on your partner journey, Microsoft is committed to providing tools and technology to help you meet customer demand. One great way to quickly get started building solutions is purchasing a Microsoft Action Pack. Action Pack includes advisory hours, product licenses, product support incidents, and branding assets—each supplementing the tools and resources available to all members of the Microsoft Partner Network. The capabilities offered by Microsoft Action Pack are also helpful as you advance on the partner journey, work toward your competency, and go to market with apps or services.

To unlock the resources in Microsoft Action Pack, enroll in the Microsoft Partner Network in order to purchase the offer.

Each Action Pack purchase includes:

  • Five technical advisory hours of personalized guidance from Microsoft technical consultants to assist with onboarding, presales, or deep technical scenarios.
  • Product licenses that provide access to Microsoft products and technology.
  • Up to 10 product support incidents, which provide break-and-fix troubleshooting assistance to help resolve customers’ technical issues with on-premises products.
  • Branding that denotes you are a Microsoft partner

To learn more about each resource in Action Pack, review the descriptions below. 

Unlock technical advisory hours

Through Microsoft’s Technical Presales and Deployment Services (TPD), partners can connect with our skilled technical consultants to receive proactive, personalized assistance as you build your solution. Consultants can speak to partners practicing in all solution areas, and provide advice on sales opportunities, solution deployment, or marketplace assessment.

The Action Pack comes with five hours of remote, personalized, one-to-one consultation. You can choose how to use these hours to best inform your practice in whichever phase. All cloud and hybrid solutions are supported by TPD consultants.

Learn with product licenses

An Action Pack also comes with product licenses to help teams familiarize themselves with Microsoft products and develop even more innovative Microsoft-based apps. These licenses can be used for demonstration purposes, solution development and testing, internal training, or other internal uses (not for any type of commercial purpose).

Manage benefits

With the purchase of an Action Pack, it’s easy to manage technical benefits and offer details in Partner Center. Instructions for activating and managing the Product Support and Partner Advisory Hours benefits are available here.

Go further with partner branding

Partners with an Action Pack can incorporate Microsoft branding into their marketing strategy to closer align their organization with Microsoft. By leveraging our branding, partners differentiate themselves in the marketplace and lend additional credibility to their solutions. Explore additional co-branding benefits and start creating an official Microsoft-branded logo here.

Action Pack for Learning Partners

The Microsoft Learning Partner Program is designed to empower partners through skilling to deliver industry-leading technology training. The Learning Action Pack is the base level entry into the Learning Partner Program and is the pathway to further competencies for organizations who are new to the learning business. Designed to support partners looking to provide training services, it offers discounts on Courseware Marketplace as well as benefits to help you become an expert across various Microsoft product lines. When purchasing Action Pack, after enrollment in the Microsoft Partner Network, you will have the option to choose between Learning Action Pack or Microsoft Action Pack.

An Action Pack is beneficial for both new members and existing partners who are seeking to expand their partnership with Microsoft or supplement their current tools and resources. The Microsoft Partner Network is always growing and evolving, and this resource can help you maximize the value of partner membership by successfully integrating the latest technologies.


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