Warranty & Support
Surface Reseller Alliance
Modernize with Surface
Partner Co-op Funds
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Understand the requirements and benefits of our Surface commercial reseller tiers.
The following table outlines the benefits to you, your teams, and your organization.
Active Reseller Agreement and MPN Membership*
2 Sellers*** who have completed the following trainings and passed the assessments:
4 Sellers*** who have completed the following trainings and passed the assessments:
*Registered Member Status is available free of charge
**TTM = Trailing Twelve Months MSRP Revenue
*** Please ensure the individual learning account, the one taking the training, is associated to the correct Partner Global ID prior to taking the assessments
The FY24 trainings consist of brand-new content that consolidates and simplifies previous learning materials into three shorter, more streamlined and consumable courses. The estimated time commitment from partners to complete FY24 trainings is 3 hours, 40 minutes vs. the previous time commitment of 11 hours.
You will need to log into Partner University, located here. You can also follow the Partner University Step by Step instructions below. Link to Partner University log in deck
The new FY24 Surface Reseller Alliance incentive program trainings are (live links):
'Surface Academy - Level 1' and 'Surface Academy - Level 1 Assessment' (1 hour 40 minutes)'Surface Academy - Level 2' and 'Surface Academy - Level 2 Assessment' (50 minutes)'Surface Academy - Level 3' and 'Surface Academy - Level 3 Assessment' (1 hour 10 minutes)
The time commitment to complete the new FY24 trainings is 3 hours, 40 minutes vs. the previous time commitment of 11 hours.
Beginning April 14, 2023, you may begin taking the new FY24 Surface Reseller Alliance incentive program trainings. All new partners, onboarded in FY23, will be directed to complete the new FY24 trainings. All existing partners may begin to take the new FY24 trainings, beginning April 14, 2023, but must complete them on or before December 31, 2023, to remain eligible for the Surface Reseller Alliance incentive program, as stated in the incentive guide, located here.
The number of sellers required to complete trainings to qualify for each tier: